Daniel Corona
Baton Rouge
Summary
A hardworking, determined person of many job experiences and skillsets with the goal of improving professionally.
Customer service professional prepared for impactful roles. Expertise in managing customer relationships and resolving complex issues. Strong focus on team collaboration and achieving results with reliability and adaptability. Proficient in communication and conflict resolution.
Overview
8
8
years of professional experience
Work History
CSA/ DISPATCH/ INVENTORY
BYOT AUTO PARTS
03.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Maintain a accurate inventory of all our units to make customer life easier.
- Assisted in inventory, ensuring accurate stock levels and timely replenishment of merchandise.
Delivery Driver
Rpm Delivery Services
09.2023 - 12.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Maintenance Technician
Caribe Resort
09.2020 - 08.2023
- Worked in maintenance by painting, drywall repairs (Sep 2022 – May 2023)
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
Pizza Cook, Bus-boy, Mexican Food Cook, Mexican Food Server
Cici’s Pizza
09.2017 - 02.2020
- I worked as a pizza cook, a bus-boy, a Mexican food cook, and a Mexican food server
- This gave me experience with a fast-paced environment and helped me to improve my customer service skills
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Oyster Packer
Bon Secour, Inc.
05.2017 - 08.2017
- I worked as an oyster packer, and this taught me much discipline, cleanliness, and organization
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
Education
High school -
Foley High School
Foley, AL05.2020
Skills
- Thinking Critically
- Bilingual (Spanish and English)
- Quick Learner
- Adaptable
- Strong work ethic
- Patience and tolerance
- Data entry
- Call center operations
Relocation
Baton Rouge, LA
Activities
Always trying to learn new things; fluent in English and Spanish.
Languages
Spanish
Native or Bilingual
Interests
- Gym Workouts
- Enjoy participating in [activity] for overall physical and mental well-being
Timeline
CSA/ DISPATCH/ INVENTORY
BYOT AUTO PARTS
03.2024 - Current
Delivery Driver
Rpm Delivery Services
09.2023 - 12.2023
Maintenance Technician
Caribe Resort
09.2020 - 08.2023
Pizza Cook, Bus-boy, Mexican Food Cook, Mexican Food Server
Cici’s Pizza
09.2017 - 02.2020
Oyster Packer
Bon Secour, Inc.
05.2017 - 08.2017
High school -
Foley High School
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