Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Vincent

Baton Rouge

Summary

Strategic Software Engineer with expertise in application development, testing, and optimization. Proven ability to coordinate comprehensive planning, programming, and implementation of core modules. Strong foundation in object-oriented programming and software architecture principles.

Overview

10
10
years of professional experience

Work History

IT Support Analyst

L’auberge Casino Hotel
Baton Rouge
04.2022 - Current
  • Conducted first-level analysis to identify issues and propose solutions while offering help desk support for hardware, software, network, and application requests.
  • Provisioned access for multiple heavily audited systems.
  • Installed and configured networking hardware during extensive renovations of outlets.
  • Managed migration of file shares for 24/7 departments from local storage to SharePoint cloud.
  • Trained team members on migration processes, accommodating various technical skill levels.

Lead QA Tester

PrO Unlimited for EA Games
Baton Rouge
06.2016 - 06.2017
  • Facilitated communication among team members, stakeholders, business partners, and vendors to ensure project alignment.
  • Delegated daily tasks to Quality Assurance Testers, enhancing overall productivity.
  • Conveyed assignment requirements from international locations for clarity and operational efficiency.

QA Tester

PrO Unlimited for EA Games
Baton Rouge
03.2015 - 03.2016
  • Monitored software engineering processes to ensure quality standards for Electronic Arts.
  • Authored and approved all test cases for Origin X and EA Access launch.
  • Prepared comprehensive reports detailing bugs and operational inefficiencies.
  • Reformatted test case databases to improve organization and accessibility.

Education

Associate of Science - Computer Science

Full Sail University
Winter Park, FL

High school diploma -

Central High School
Central, LA

Skills

  • IT proficiency
  • Powershell scripting
  • Python programming
  • Jira management
  • Windows Server administration
  • Linux systems
  • VMware virtualization
  • AWS cloud services
  • Leadership abilities
  • Communication expertise
  • Network troubleshooting
  • Python and C development
  • Application support

Timeline

IT Support Analyst

L’auberge Casino Hotel
04.2022 - Current

Lead QA Tester

PrO Unlimited for EA Games
06.2016 - 06.2017

QA Tester

PrO Unlimited for EA Games
03.2015 - 03.2016

Associate of Science - Computer Science

Full Sail University

High school diploma -

Central High School

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