Daniela Reyes

Bilingual Patient Services Representative with experience managing patient scheduling, appointment coordination, and administrative support in a fast-paced healthcare environment. Skilled in maintaining accurate patient records, insurance verification, and resolving patient concerns with professionalism and empathy. Experienced in utilizing electronic health record systems and ensuring timely access to care across clinical services. Strong ability to collaborate with healthcare providers and care teams to coordinate treatment plans and follow-up care. Proven success training new staff on office procedures, scheduling processes, and customer service standards. Highly organized with the ability to prioritize workloads, manage multiple responsibilities, and support efficient clinic operations while maintaining a patient-centered approach.