Danielle McDaniel-Crowson
Shreveport,LA
Summary
Certified Pharmacy Technician Skills covered at Texarkana College: Processing Medication Orders, Customer Service, Proper Handling of Medications, Interpersonal Communications, Patient and Medication Safety, Inventory/Billing, Quality Assurance, Computer Skills, Measurements and Calculations, Professional Ethic/HIPAA Laws, and Regulatory Agencies.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
CVS Health
07.2023 - Current
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Managed opening and closing duties for pharmacy.
- Implemented improvements to pharmacy organization system.
Certified Pharmacy Technician
CVS Health
06.2022 - 06.2023
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Resolved third-party billing, computer system and customer service issues.
- Collected co-payments or full payments from customers.
Receptionist
Ark-La-Tex Health Center
06.2020 - 08.2020
- Welcomed all customers with a friendly greeting and answered general inquiries
- Answered all in-coming calls and directed each to appropriate area
- Maintained a clean and neat reception area
- Scheduled and canceled appointments as requested.
Education
Level II Pharmacy Technician Certificate - Pharmacy Technician Program
Texarkana College
Texarkana, TX05.2022
Skills
- Reliable and Punctual
- Customer Service-Oriented
- Computer Proficiency
- Verbal and Written Communication
Additional Information
- President’s List at Texarkana College, Fall 2021/Spring 2022
Certification
- PTCE Certification Examination - Passed 5/9/2022
Timeline
Certified Pharmacy Technician
CVS Health
07.2023 - Current
Certified Pharmacy Technician
CVS Health
06.2022 - 06.2023
Receptionist
Ark-La-Tex Health Center
06.2020 - 08.2020
Level II Pharmacy Technician Certificate - Pharmacy Technician Program
Texarkana College
- PTCE Certification Examination - Passed 5/9/2022
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