Danielle Obleton
New Orleans
Summary
Dedicated Medical Assistant with proven expertise in patient care and clinic management, honed at LCMC Health CCPI Cardiology Department. Excelled in HIPAA compliance and customer service, enhancing patient trust and clinic efficiency. Demonstrated ability to streamline processes, evidenced by a 20% increase in patient satisfaction through effective communication and meticulous medical record handling.
Overview
17
17
years of professional experience
Work History
Medical Assistant
LCMC Health CCPI Cardiology Department
10.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Perform EKG's on patients
- Confirm Appointments
- Appointment Scheduling
- Chart Prepping
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Keep medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Medical Assistant
Diabetes & Metabolism Associates
12.2007 - 10.2020
- Obtain and record medical history, vital signs, manual blood pressure and blood sugar levels.
- Performs EKG if needed
- Administer injections as order by physicians
- Educate patients on medication, diet, information, and follow-up instructions
- Records patient examination, treatment, and test results
- Performs and record continuous glucose monitor, and insulin pump download results
- Maintains a safe and secure environment by following and enforcing standards and procedure in compliance with HIPPA
- Conducts quality laboratory testing and result reporting
- Reports pertinent information to the physician regarding patient care
- Completes DME orders and forms
- Initial prior insurance authorizations
- Complete prescription orders
- Efficiently respond to correspondence emails and phone calls related but not limited to any patient inquiries including the continuation of patient care
Education
Certificate - Medical Assistant
Georgia Medical Institute
Atlanta, GA08-2007
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
LCMC Health CCPI Cardiology Department
10.2020 - Current
Medical Assistant
Diabetes & Metabolism Associates
12.2007 - 10.2020
Certificate - Medical Assistant
Georgia Medical Institute
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