- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Cooking
- Music
- Hiking
- Camping
- Photography
- Road Trips
- Enjoy experimenting with different ingredients and flavors in the kitchen
Danielle Williams
New Orleans
Summary
Dynamic culinary professional with a strong work ethic and exceptional customer service skills, honed at Muriel's at Jackson Square. Proven ability to thrive in high-pressure environments, ensuring guest satisfaction through meticulous attention to detail and effective time management. Adept in food safety practices and fostering teamwork to enhance operational efficiency.
Diligent server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Food Expeditor with three years of experience supporting excellence in food preparation and delivery. Liaises between servers and kitchen staff members to maintain guest satisfaction by quickly addressing individual preferences. Combines strong work ethic and superb attention to accuracy in food presentation and service.
Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere.
Overview
7
7
years of professional experience
Work History
Line Cook/Prep Cook
Muriel's Jackson Square
New Orleans, LA
01.2025 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Food Runner/Expeditor
Muriel's Jackson Square
New Orleans, LA
10.2021 - 01.2025
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Server
The Olive Garden Restaurant
Centennial, CO
02.2021 - 07.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Host
The Melting Pot Restaurants Inc.
Littleton, CO
08.2019 - 02.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Answered phone calls to take orders, give information and document reservations.
Education
High School Diploma -
Heritage High School
Littleton, CO05-2020
Skills
- Time management
- Guest engagement
- Attention to detail
- Cleaning and organization
- Problem-solving
- Food safety knowledge
- Cleanliness standards
- Knife skills
- Exceptional customer service
- Strong work ethic
- Cash handling
- Sales expertise
Interests
Timeline
Line Cook/Prep Cook
Muriel's Jackson Square
01.2025 - Current
Food Runner/Expeditor
Muriel's Jackson Square
10.2021 - 01.2025
Server
The Olive Garden Restaurant
02.2021 - 07.2021
Host
The Melting Pot Restaurants Inc.
08.2019 - 02.2021
High School Diploma -
Heritage High School