Danyel Denney
Denham Springs
Summary
Proven ability in crisis management and prioritization skills, ensuring timely responses and effective resource allocation. Strong attention to detail and data entry proficiency enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Communications Officer
Louisiana State Police
Baton Rouge, LA
11.2025 - Current
- Collaborated with law enforcement officers to gather information for accurate reporting of incidents and updates.
- Monitored emergency communication channels to ensure timely response and resource allocation.
- Assisted in dispatching emergency services using radio and computer-aided dispatch systems.
- Documented emergency calls and responses to maintain records for operational review.
911 Dispatcher
Livingston Sheriff's Office
Livingston, LA
05.2023 - 11.2025
- Operated multi-line phone systems to efficiently manage incoming emergency calls.
- Prioritized and dispatched emergency services based on urgency and location.
- Maintained accurate logs of all communications and actions taken during incidents.
- Provided critical information to first responders in real-time during emergencies.
- Collaborated with law enforcement and fire departments to coordinate responses effectively.
Customer Service Representative
Select Stone
Baton Rouge, LA
05.2022 - 04.2023
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction rates.
- Developed comprehensive knowledge of products to assist customers effectively and boost sales opportunities.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted in inventory management, tracking material usage and availability.
Education
GED -
Youth Challenege Program
Carville, LASkills
- Crisis management
- Data entry proficiency
- Information gathering
- Call prioritization
- Attention to detail
- Time management
- Multitasking
- Computer skills
Timeline
Communications Officer
Louisiana State Police
11.2025 - Current
911 Dispatcher
Livingston Sheriff's Office
05.2023 - 11.2025
Customer Service Representative
Select Stone
05.2022 - 04.2023
GED -
Youth Challenege Program