Summary
Overview
Work History
Education
Skills
Timeline
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Darien Johnson

Baton Rouge

Summary

Dynamic sales professional with experience at Home Depot, adept at resolving customer issues and fostering team collaboration. Skilled in data management and training, I excel in creating engaging presentations and maintaining organization. Proven ability to enhance customer satisfaction and streamline operations in high-pressure environments.

Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

2
2
years of professional experience

Work History

Sales Associate

Ross Dress for Less
10.2021 - 02.2022
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Shift Leader

Home Depot
02.2022 - 08.2022
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Trained new employees and delegated daily tasks and responsibilities.

Intern

Kipp New Orleans
05.2023 - 08.2023
  • Sorted and organized files, spreadsheets, and reports.
  • Analyzed problems and worked with teams to develop solutions.
  • Prepared project presentations and reports to assist senior staff.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Maintained awareness of software updates and completed required installations to improve program effectiveness.
  • Installed and configured hardware and [Software] to meet facility requirements and enable program operation.
  • Collaborated with other interns on [Type] project to meet program requirements and demonstrate skills development.

Education

Bachelor of Science - Civil Engineering

Southern University And A&M College
Baton Rouge, LA
12-2027

Skills

  • Engaging presentation skills
  • Package delivery
  • Recordkeeping
  • Data management in spreadsheets
  • Flexible problem-solving
  • Quick learner
  • Computer skills
  • Communication
  • Microsoft office
  • Training & Development
  • Organization and time management
  • Good Telephone Etiquette

Timeline

Intern

Kipp New Orleans
05.2023 - 08.2023

Shift Leader

Home Depot
02.2022 - 08.2022

Sales Associate

Ross Dress for Less
10.2021 - 02.2022

Bachelor of Science - Civil Engineering

Southern University And A&M College

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Darien Johnson