Darkeithan Young
Baton Rouge
Summary
Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity. Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
8
8
years of professional experience
Work History
CDL Truck Driver
USXpress
12.2023 - 06.2024
- Achieved timely deliveries by planning efficient routes and adhering to schedules.
- Enhanced customer satisfaction by maintaining professionalism during pick-ups and dropoffs.
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Reduced fuel consumption with strategic route planning and conscientious driving habits.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
- Safely navigated various weather conditions and road hazards, prioritizing the safety of cargo and fellow motorists.
- Completed regular maintenance checks on the truck to prevent breakdowns and reduce downtime.
- Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
- Contributed to positive company reputation by providing exceptional customer service during interactions with clients.
Machine Operator
The Coca-Cola Company
02.2021 - 12.2022
- Secure loads to machine before transport to ensure safety
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Utilize scanning technology to ensure correct products are picked, and inventory is kept updated.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Maintained equipment performance by lubricating and cleaning components.
- Kept detailed production records and identified hold-ups.
Authorization Coordinator
Energy
01.2020 - 01.2021
- Change/update gas meters and drive company vehicle
- Calculated estimated copay based on current insurance benefits.
- Submitted for prior authorization with required documentation to appropriate funding source.
- Maintained consistent follow-up on status of prior authorization requests.
- Reviewed documentation for accuracy and assessment of necessity.
- Reviewed authorizations from payer to determine approved or denied items.
- Gathered records pertinent to specific problems, reviewed for completeness and accuracy and attached records to correspondence as necessary.
Forklift Operator
Community Coffee
12.2019 - 11.2020
- Operated automated production
- Completed quality control checks on completed products
- Pulled detective products from line for repackaging
- Made boxes filled boxes with products and label completed products for shipment
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Removed orders from storage, wrapped and staged for shipments.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded materials and goods at designated locations for best project availability.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Received cargo by lifting and moving it using hand trucks and pallet jacks.
- Boosted team performance by moving materials with forklifts, cranes and other equipment.
- Transported goods between warehouse locations according to shipment and storage needs
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping
Material Handler/Packer
GXO
07.2018 - 12.2019
- Boxed completed products
- Sorted products based on quality
- Shipping and receiving Of inbound and outbound inventory
- Warehouse maintenance and cleaning duties
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Complied with safety, health and environmental regulations as prescribed by law.
- Recorded each completed job in equipment use log.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
Customer Service Representative
Walmart
03.2016 - 03.2017
- Delivering packages around city
- Packing orders
- Sorting out packages
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Maintained up-to-date knowledge of product and service changes.
- Trained new personnel regarding company operations, policies and services.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
Southern University And A&M College
Baton Rouge, LA05.2016
Skills
- Machinery Operation
- Forklift and Pallet Jack Operation
- Handheld Scanners
- Quality Control
- Computers and Technology
- User Experience
- Departmental Support
- Waste Prevention
- Skid, Platform and Car Emptying
- Good Depth Perception
- Shipment Inspection
- Tagging and Labeling
- Container Building and Sealing
Additional Information
- Willing to relocate: Anywhere
Timeline
CDL Truck Driver
USXpress
12.2023 - 06.2024
Machine Operator
The Coca-Cola Company
02.2021 - 12.2022
Authorization Coordinator
Energy
01.2020 - 01.2021
Forklift Operator
Community Coffee
12.2019 - 11.2020
Material Handler/Packer
GXO
07.2018 - 12.2019
Customer Service Representative
Walmart
03.2016 - 03.2017
High School Diploma -
Southern University And A&M College
Similar Profiles
Shawn ApplewhiteShawn Applewhite
Driver Development Specialist at UsxpressDriver Development Specialist at Usxpress
Quantez ReidQuantez Reid
Truck Driver at USXPRESSTruck Driver at USXPRESS
John MalottJohn Malott
Dedicated Driver at UsxpressDedicated Driver at Usxpress