Darlecia Chambers
Prairieville
Summary
Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Health Administrator
Chambers Quality Home Care
11.2020 - Current
- Directed operational policies and procedures to enhance patient care quality.
- Oversaw compliance with healthcare regulations, ensuring adherence across all service areas.
- Managed staff recruitment, training, and performance evaluations for optimal team effectiveness.
- Developed strategic initiatives to improve patient satisfaction and service delivery outcomes.
- Coordinated comprehensive care plans to meet individual client needs and facilitate access to services.
- Assessed client situations through interviews, observations, and documentation for tailored intervention strategies.
- Collaborated with multidisciplinary teams to enhance service delivery and improve client outcomes.
- Monitored progress of clients, adjusting care plans based on evolving needs and feedback from stakeholders.
- Educated clients and families about behavioral health resources, fostering informed decision-making and self-advocacy.
- Implemented quality assurance measures to ensure compliance with regulatory standards and organizational policies.
- Developed training materials for staff on best practices in case management and client engagement techniques.
- Provided crisis intervention services promptly, minimizing risk factors and ensuring safety for all parties involved.
- Reduced hospital readmissions with thorough case management and effective coordination of care.
Intake Coordinator
Ascension Counseling Center
02.2019 - 11.2020
- Coordinated patient intake processes to ensure timely and accurate information collection.
- Collaborated with healthcare providers to streamline communication and improve patient experience.
- Managed scheduling of appointments, optimizing resource allocation for maximum efficiency.
- Developed training materials for new staff, enhancing onboarding and knowledge retention.
- Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Answered phone calls and provided new clients with required paperwork to initiate service.
Mental Health Counselor
All Out Community Care
06.2018 - 11.2020
- Facilitated individual and group therapy sessions, fostering a supportive environment.
- Collaborated with multidisciplinary teams to coordinate comprehensive care strategies.
- Analyzed client progress metrics to adjust interventions and improve outcomes.
- Advocated for clients' rights, ensuring access to necessary resources and support services.
- Established a safe environment for clients to openly discuss their thoughts, feelings, experiences, and concerns without fear of judgment or retribution.
- Provided crisis intervention services during emergencies, deescalating situations and connecting individuals with appropriate resources for ongoing support.
- Implemented self-care practices for personal wellbeing and modeled healthy coping strategies for clients to emulate in their own lives.
- Maintained detailed documentation of clinical notes, tracking patient progress throughout the course of treatment.
Education
Bachelor of Science - Psychology
Southern University and A & M College
Baton Rouge, LA12.2017
High School Diploma -
Bunkie Magnet High School
Bunkie, LA01.2011
Skills
- Multitasking proficiency
- HIPAA compliance
- Effective communication
- Organizational skills development
- Patient care coordination
- Conflict resolution techniques
Certification
- CPR Certification
- Louisiana Department of Health Certification
- CNA License
Languages
English
Spanish
Community Service
St. Agnes Womens & Children Shelter, Volunteer, Volunteered at St. Agnes Womens & Children Shelter
Experience
- Field experience with Jada Netters at Baton Rouge Charter Academy
- Charted and recorded information in client files. Worked closely with parents and teachers to implement consistent behavior therapy techniques at home and school.
- Big Buddy Program
- Hosana Christian Academy
Timeline
Home Health Administrator
Chambers Quality Home Care
11.2020 - Current
Intake Coordinator
Ascension Counseling Center
02.2019 - 11.2020
Mental Health Counselor
All Out Community Care
06.2018 - 11.2020
Bachelor of Science - Psychology
Southern University and A & M College
High School Diploma -
Bunkie Magnet High School