Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Hobbies and Interests
Generic

Darnelia Muse

Tangipahoa

Summary

Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.

Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Phlebotomist

Southeast Community Health Systems
01.2025 - Current
  • Collected and processed blood samples following strict safety protocols.
  • Coordinated with healthcare staff to ensure accurate patient data management.
  • Educated patients on procedures, alleviating concerns and ensuring comfort.
  • Mentored junior phlebotomists, fostering skill development and best practices.
  • Led training sessions on new phlebotomy techniques and equipment usage.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Assisted in training and onboarding new phlebotomists.

Medical Assistant

Southeast Community Health Systems Albany
01.2025 - Current
  • Implemented electronic health record updates, ensuring accurate information tracking and accessibility for staff members.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.

Medical Assistant

North Oaks Health System
01.2024 - 12.2024
  • Assisted healthcare providers with patient examinations and procedures, ensuring smooth operations in clinical settings.
  • Documented patient histories and vital signs accurately, enhancing data integrity for medical assessments.
  • Coordinated appointment scheduling and follow-up communications, improving patient flow and satisfaction rates.
  • Maintained inventory of medical supplies and equipment, ensuring availability for daily operations and reducing shortages.
  • Educated patients on treatment plans and medications, fostering understanding and compliance with care protocols.
  • Trained new staff on operational procedures and best practices, contributing to a knowledgeable team environment.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Student Medical Assistant

Southeast Community Health System Albany, LA
12.2023 - 04.2024
  • Assisted healthcare professionals in patient assessments and medical history documentation.
  • Administered immunizations and medications following established protocols.
  • Monitored vital signs and reported significant changes to the medical team promptly.
  • Collaborated with interdisciplinary teams to ensure comprehensive care was provided to all patients at the clinic.
  • Prepared lab specimens for diagnostic evaluation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.

Thigh Debone

Sanderson Farms Processing Plant
08.2017 - 08.2022
  • Operated cutting tools to efficiently debone meat while adhering to safety protocols.
  • Trained new team members on best practices for deboning techniques and equipment usage.
  • Assured product quality by inspecting and removing bone fragments during processing.
  • Improved workflow by implementing time-saving techniques in the deboning process.
  • Cut product into correct sizes and arranged in trays for packaging.
  • Enhanced production efficiency by expertly deboning various meat types, ensuring minimal waste.
  • Performed meat inspections and checked temperature environment to maximize food safety.

Gas Station Manager

RaceTrac
01.2020 - 03.2021
  • Supervised daily operations ensuring compliance with safety and regulatory standards.
  • Managed inventory control, optimizing stock levels to reduce waste and improve efficiency.
  • Trained and mentored staff on customer service protocols and operational procedures.
  • Implemented cost-saving measures resulting in improved profit margins for fuel sales.
  • Improved overall store performance with proactive maintenance of gas pumps and equipment.
  • Upgraded fuel pumps and technology to improve service speed and reliability, enhancing customer experience.
  • Increased sales of promotional items with strategic placement and staff incentives, boosting overall revenue.

Warehouse Worker

Walmart Distribution Center
04.2018 - 04.2020
  • Packaged and labeled products accurately for shipping and distribution
  • Conducted regular inventory checks to maintain stock accuracy and prevent discrepancies
  • Collaborated with team members to optimize workflow and enhance productivity
  • Maintained cleanliness and safety standards throughout the warehouse environment
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Operated pallet jacks to efficiently move inventory within warehouse

Sales Manager

Dollar General
01.2018 - 01.2020
  • Developed and implemented sales strategies to enhance market penetration.
  • Managed client relationships, ensuring high levels of satisfaction and retention.
  • Conducted market analysis to identify trends and opportunities for growth.
  • Trained and mentored new sales staff on best practices and procedures.
  • Increased sales revenue by developing and implementing effective sales strategies.

Direct Service Worker

Helping Hands
07.2016 - 07.2017
  • Provided direct support to individuals with disabilities, fostering independence and enhancing daily living skills.
  • Developed personalized care plans by assessing client needs and collaborating with multidisciplinary teams.
  • Implemented individualized strategies to improve client engagement in community activities and social interactions.
  • Trained new staff on best practices for client care and safety protocols, ensuring high-quality service delivery.

Fast Food Team Leader

Burger King
05.2014 - 10.2015
  • Supervised daily operations to ensure adherence to service standards and quality control.
  • Trained and mentored new team members on food safety protocols and customer service techniques.
  • Implemented efficient scheduling practices, optimizing staff deployment during peak hours.
  • Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
  • Trained new team members on company policies, menu items, and customer service expectations to ensure consistent quality across the team.
  • Contributed to higher sales with upselling techniques and suggestive selling of promotional items.

Education

Medical Assistant Certificate - Certified Phlebotomy Technician, Certified Medical Assistant

Northshore Technical Community College
Greensburg, LA
05.2024

General Diploma - undefined

Kentwood Magnet High School
Kentwood, LA
05.2014

Southeastern Louisiana University
Hammond, LA

Skills

  • Multitask
  • Communicate effectively
  • Well organized
  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Butterfly needle technique
  • HIPAA compliance
  • Patient scheduling

Accomplishments

  • Maintained compliance with OSHA, HIPAA, and CLIA standards.

Certification

  • PT - Phlebotomy Technician
  • CMA - Certified Medical Assistant

Timeline

Phlebotomist

Southeast Community Health Systems
01.2025 - Current

Medical Assistant

Southeast Community Health Systems Albany
01.2025 - Current

Medical Assistant

North Oaks Health System
01.2024 - 12.2024

Student Medical Assistant

Southeast Community Health System Albany, LA
12.2023 - 04.2024

Gas Station Manager

RaceTrac
01.2020 - 03.2021

Warehouse Worker

Walmart Distribution Center
04.2018 - 04.2020

Sales Manager

Dollar General
01.2018 - 01.2020

Thigh Debone

Sanderson Farms Processing Plant
08.2017 - 08.2022

Direct Service Worker

Helping Hands
07.2016 - 07.2017

Fast Food Team Leader

Burger King
05.2014 - 10.2015

General Diploma - undefined

Kentwood Magnet High School

Medical Assistant Certificate - Certified Phlebotomy Technician, Certified Medical Assistant

Northshore Technical Community College

Southeastern Louisiana University

Hobbies and Interests

Literature, Environmental conservation, Art, Yoga, Travel

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Darnelia Muse