Dasha Gaither
Covington
Summary
Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
McDonalds Crew Member
McDonald's
11.2020 - 10.2021
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash
Wal-Mart Associate (Seasonal)
Walmart
11.2022 - 03.2023
- Helped customers locate items within the store using the inventory system.
- Did some apparel work as well such as swapping out clothes for clearance sales
- Assisted customers with selecting items and answering questions about products.
- Provided customer service support for inquiries, complaints, and returns.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Customer Service Representative
Maximus Call Center
08.2023 - 01.2024
- Provided excellent customer service to resolve customer complaints in a timely manner
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Processed orders, forms, applications, and requests accurately and efficiently.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
Life Insurance Agent/ Supervisor
Globe Life
06.2024 - 09.2025
- Developed customized life insurance plans to meet client needs and financial goals.
- Educated clients on policy options, benefits, and claims processes to enhance understanding.
- Conducted comprehensive needs analysis to identify suitable coverage solutions for clients.
- Built and maintained strong client relationships through regular follow-ups and personalized service.
- Scheduled appointments daily
Education
High school diploma -
Pine High School
Franklinton, LA05.2021
Skills
- Active Listening
- Sales
- Understanding Customer Needs
- Call handling
- Customer service
- Marketing
Timeline
Life Insurance Agent/ Supervisor
Globe Life
06.2024 - 09.2025
Customer Service Representative
Maximus Call Center
08.2023 - 01.2024
Wal-Mart Associate (Seasonal)
Walmart
11.2022 - 03.2023
McDonalds Crew Member
McDonald's
11.2020 - 10.2021
High school diploma -
Pine High School
Similar Profiles
Jacob NemethyJacob Nemethy
Team Member at McDonald'sTeam Member at McDonald's
Angel HartmanAngel Hartman
Crew Member at McDonald'sCrew Member at McDonald's
Zeeshan MehmoodZeeshan Mehmood
Student Job at McDonald'sStudent Job at McDonald's
Saeed Al-taherSaeed Al-taher
Customers Service at McDonald'sCustomers Service at McDonald's
Precious RobinsonPrecious Robinson
Manager at Shane's Rib ShackManager at Shane's Rib Shack