Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Technician
MECO
01.2022 - Current
Diagnosed and repaired mechanical and electrical issues in various equipment.
Conducted routine maintenance and inspections to ensure optimal performance of machinery.
Collaborated with team members to streamline service processes and improve efficiency.
Trained junior technicians on troubleshooting techniques and safety protocols.
Developed comprehensive service reports detailing repairs, maintenance, and recommendations.
Implemented preventive maintenance schedules to reduce downtime and extend equipment lifespan.
Utilized diagnostic tools and software to accurately assess equipment functionality.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Inspected equipment to diagnose operational issues.
Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
Responded to customer inquiries quickly and professionally to increase satisfaction.
Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
General Assembly/Welder
MECO (Mechanical Equipment Company Inc.)
07.2019 - 01.2022
Response for Assembling Water purification systems in accordance with customer specific drawing.
Utilizing tube bender to accurately manufacture coils.