David VanDyke
Gretna,AL
Summary
Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Hardworking and driven manager equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes.
Overview
9
9
years of professional experience
Work History
Shop Manager
New Orleans Bomb Factory
02.2022 - Current
- Oversee all restoration projects.
- Provide estimates, timelines, and invoices for projects
- Evaluate efficiency and provide feedback for both employees and the business.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Responsible for bringing in $143,000.00 in new revenue since taking over as manager.
Office Administrator
New Orleans Bomb Factory
07.2020 - 02.2022
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, record keeping, and other administrative functions.
Courier & Valet Manager
Omega Concierge Services, Tulane Medical Hospital
10.2017 - 07.2020
- Handle courier issues that surpass the normal daily schedule
- Skilled at working independently and collaboratively in a team environment.
- Resolved customer complaints or problems to decrease escalation issues to corporate.
- Implemented strategies to enable team members to provide quality services to clients.
- Inspected equipment to maintain proper functioning during peak activity.
Housing Administrative Assistant
New Orleans Baptist Theological Seminary
01.2017 - 10.2017
- Project coordinator for office furniture and supplies.
- Provide housing tours.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record storage data.
Estimator
Resin Systems, Inc
08.2014 - 12.2016
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
Education
Masters of Arts - Biblical Studies
New Orleans Baptist Theological Seminary
New Orleans, LA05.2021
Bachelor of Science - Criminal Justice
McNeese State University
Lake Charles, LA05.2012
High School Diploma -
Hamilton Christian Academy
Lake Charles, LA05.2008
Skills
- Project Management
- Sales and Marketing
- Technical Proficiency
- Business Analysis
- Sales Expertise
- Overseeing Employees
- Persuasive Selling
- Team Leadership
- Customer Relationship Management
- Managing Revenue Projections
- Complex Problem-Solving
- Deal Negotiations
- Suggestive Selling
- Customer Care
- Goals and Performance
- Interpersonal and Written Communication
Timeline
Shop Manager
New Orleans Bomb Factory
02.2022 - Current
Office Administrator
New Orleans Bomb Factory
07.2020 - 02.2022
Courier & Valet Manager
Omega Concierge Services, Tulane Medical Hospital
10.2017 - 07.2020
Housing Administrative Assistant
New Orleans Baptist Theological Seminary
01.2017 - 10.2017
Estimator
Resin Systems, Inc
08.2014 - 12.2016
Masters of Arts - Biblical Studies
New Orleans Baptist Theological Seminary
Bachelor of Science - Criminal Justice
McNeese State University
High School Diploma -
Hamilton Christian Academy
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