David “ Davis “ Gonzales

Responsible for ensuring a professional Customer Service experience for shoppers in the Whole Body Department. Currently learning Order Writer skills & have had hands on training plus experiences in writing orders for the department covering shifts for absent order writers.

• Manage and maintain organized filing systems, streamlining the administrative process.
• Process payroll input accurately and efficiently for a staff of 15 on average.

Systematized data input for saleable products for the Amoeba Music Website.

Demonstrated friendly, knowledgeable Customer Service orientation when greeting customers and addressing location / product location inquiries.

Recorded and placed guest orders with a friendly demeanor and consistently scored near 100% satisfaction rating indicated by customer feedback surveys in this high-profile 175+seat establishment.

Regularly assisted host team by answering phones, facilitating reservations, and maximizing sales as indicated by 25% increase in takeaway orders placed.

Assisted in the professional learning of novice waitstaff, ensuring attention to detail and comprehensive understanding of the restaurant's vision.

• Oversaw daily store operations to ensure smooth functioning.
• Managed inventory levels and organized stock for optimal display. Daily buying & maintaining budgets.
• Trained and mentored staff to deliver excellent customer service.