Dayonna Dequair
New Orleans
Summary
Adept at multitasking and customer service, I excelled in high-volume environments at J’s Place Neauxla, enhancing guest experiences and streamlining operations. My strong team player attitude and reliability, combined with proficiency in cash handling and guest relations, drove positive outcomes and operational efficiency across roles.
Offering strong ability to connect with customers and provide high-quality service. Brings understanding of mixology principles and ability to quickly learn new recipes and techniques. Ready to use and develop organizational and multitasking skills in [Desired Position] role.
Overview
10
10
years of professional experience
Work History
Bartender
J’s Place Neauxla
05.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Front Desk Agent
Best Western Hotel
06.2022 - 09.2023
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Substitute Teacher, K-5
Kipp Morial Primary
10.2022 - 03.2023
- Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
- Established clear expectations for behavior and consistently enforced consequences in order to maintain an orderly classroom conducive to learning.
- Enhanced classroom management skills by implementing clear expectations and consistent consequences for behavior.
- Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
Front Desk Assistant
Courtyard by Marriott
01.2016 - 05.2019
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Streamlined check-in and check-out processes for improved efficiency and customer experience.
- Handled payment and bill processing, change giving and payment collecting for guests.
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
- Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.
Paraprofessional
First Line Schools
01.2015 - 05.2019
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Education
No Degree - Surgical Technician
Delgado Community College
New Orleans, LA12-2028
High School Diploma -
Warren Easton Senior High
New Orleans05-2010
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
J’s Place Neauxla
05.2023 - Current
Substitute Teacher, K-5
Kipp Morial Primary
10.2022 - 03.2023
Front Desk Agent
Best Western Hotel
06.2022 - 09.2023
Front Desk Assistant
Courtyard by Marriott
01.2016 - 05.2019
Paraprofessional
First Line Schools
01.2015 - 05.2019
No Degree - Surgical Technician
Delgado Community College
High School Diploma -
Warren Easton Senior High
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