Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Deanna Hampton

Baton Rouge

Summary

Passionate Customer Service Pro |Relationship Builder.| Problem-Solver

Listen, customer service isn’t just a job for me; it’s what I do! I genuinely love engaging with people, solving problems, and making sure every customer walks away feeling valued and heard. With a strong background in business management, marketing, and team leadership, I know how to navigate fast-paced environments while keeping things smooth, efficient, and, most importantly, positive.

I thrive on connection. Whether it’s handling inquiries, breaking down complex issues into simple solutions, or just making someone’s day a little easier, I bring warmth, professionalism, and a can-do attitude to every interaction. I’m skilled in CRM systems, quick on my feet with problem-solving, and always ready to turn challenges into opportunities.

Put me in a hospital, corporate setting, or any large-scale business, and watch me work! I’m punctual, responsible, tech-savvy, and ready to bring my expertise to a company that values top-tier service and innovation. Let’s make something great happen!

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Overview

9
9
years of professional experience

Work History

Customer Service Manager

The Beach Fitness Club
Baton Rouge
01.2023 - 09.2024
  • Delivered high-quality customer service by addressing inquiries and resolving complaints
  • Managed front-desk operations, including membership sign-ups and billing concerns
  • Trained and supervised staff to improve customer interactions
  • Developed and maintained relationships with members, enhancing retention

Customer Service & Operations Manager

GymFit
Baton Rouge
01.2016 - 01.2022
  • Oversaw daily operations, ensuring a seamless customer experience
  • Designed and executed customer engagement strategies
  • Provided hands-on leadership, mentoring employees in service excellence
  • Assisted with marketing campaigns and community outreach

Education

Business Management & Marketing Certificate -

University of Phoenix

Skills

  • Customer Service and Support
  • Conflict Resolution and Problem-Solving
  • Communication and Interpersonal Skills
  • Business Operations and Management
  • Team Leadership and Staff Development
  • Strategic Planning and Marketing
  • Social Media and Digital Engagement
  • Administrative Support and Scheduling
  • Customer engagement
  • Membership management
  • Complaint resolution
  • Employee Development

Affiliations

  • I spend my time making wigs for kids and women struggling with hair loss, providing them with confidence and a renewed sense of self. Making a difference, big or small, is what drives me every day.

Timeline

Customer Service Manager

The Beach Fitness Club
01.2023 - 09.2024

Customer Service & Operations Manager

GymFit
01.2016 - 01.2022

Business Management & Marketing Certificate -

University of Phoenix
Deanna Hampton