Deborah Gaines
Baker
Summary
Proven track record in enhancing workplace cleanliness and customer satisfaction, notably at ABM Industries Inc De. Mastered cleaning, sanitizing, and customer service, significantly improving operational efficiency. Demonstrated leadership by boosting team productivity and fostering a collaborative environment. Achievements include implementing effective cleaning methods and resolving conflicts, showcasing attention to detail and problem-solving skills.
Overview
41
41
years of professional experience
Work History
Cleaner
ABM Industries Inc De
07.2021 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Organizer/Cashier
Treasure Galore Thriftstore
05.2023 - 01.2024
- Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
- Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
- Adapted swiftly to unforeseen circumstances during events, implementing contingency plans that minimized disruptions to attendees'' experience.
- Utilized project management skills to meet event deadlines and complete requirements.
Cleaner
Carla's Cleaning Service
02.2019 - 03.2021
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Organized and used industrial cleaning products following strict safety procedures.
Sales Associate
Party Paradise
02.2018 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Commissions/Elections Supervisor
Louisiana Department of State
05.1984 - 01.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Education
Scotlandville High School
Baton Rouge, LADiploma - Executive Secretary
Delta School of Business
Baton Rouge, LAFreshman Studies -
Southern University And A&M College
Baton Rouge, LASkills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Attention to detail
Timeline
Organizer/Cashier
Treasure Galore Thriftstore
05.2023 - 01.2024
Cleaner
ABM Industries Inc De
07.2021 - Current
Cleaner
Carla's Cleaning Service
02.2019 - 03.2021
Sales Associate
Party Paradise
02.2018 - 08.2019
Commissions/Elections Supervisor
Louisiana Department of State
05.1984 - 01.2014
Scotlandville High School
Diploma - Executive Secretary
Delta School of Business
Freshman Studies -
Southern University And A&M College
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