Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Debra Johnson

Fort Johnson

Summary

Dynamic Unit Program Coordinator with the Department of the Air Force. Proven ability to enhance operational efficiency through effective staff development and performance evaluation. Recognized for strong analytical thinking and leadership training, driving successful program outcomes and fostering team collaboration.

Focused on building and enhancing relationships, meeting service needs and maintaining smooth administration of all department operations. Desires growth-oriented position in dynamic, fast-paced environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Unit Program Coordinator

Department Of The Air Force
06.2024 - Current
  • Established and updated objectives and tools for overall program and each department to enhance operations.
  • Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
  • Implemented program-level departmental policies and procedures and managed to support the programs
  • Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
  • Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
  • Planned, administered and controlled budgets and produced financial reports.
  • Represented unit programs at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Unit Security Assistant/Monitor
  • Unit Records Management Monitor
  • Screens all incoming taskers to see if they are applicable and creates squadron suspenses.
  • Establishes a suspense tracking systems to ensure items assigned for action are completed and submitted on time.
  • Reviews all incoming memorandums, decorations, evaluations, and forms for accuracy before they are sent to the Commander.
  • Independently prepares correspondences, directives, and memorandums at the Commanders request
  • Prepares monthly and weekly reports for the Commanders and Senior Enlisted Leaders review
  • In-processes all military, civilians, and contractors by creating their DTS account, setting up a meeting with the commander and SEL, and gaining the member on Milpds.
  • Reviews all TDY requests for accuracy as ODTA and creates TDY plans for the commander
  • Ensures that all members submit their voucher within 5 days upon their return and assists with any voucher issues that arise
  • Maintains the commander's calendar, deconflict schedules when necessary to ensure high priority meetings are attended. Utilizes DTS, ETMS2, BLSDM, AMS, Prda, MyFSS (with administrative rights to MyDECS, MyEval, and MyFitness), LeaveWeb, CMS, vMPF, DCPDS, MICT, and AFRIMS
  • Submits RPAs for open positions on DCPDS for the flights with civilian positions, works with HR to create new PD classifications
  • Notify members when they are randomly selected for DDR testing and WAPS testing
  • Coordinated and put together commander's calls, promotion ceremonies, and customer service awards

Front Desk Clerk

Military and Family Readiness
07.2023 - 06.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Promoted hotel brand's loyalty program via social media, email and direct mail.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Coordinated with vendors for repair and maintenance of hotel.
  • Monitored staff performance and provided feedback and guidance.
  • Prepared reports on guest satisfaction levels and other metrics.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.
  • Enforced policies and procedures to increase efficiency.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Monitored hotel's budget and financial records.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Implemented marketing and promotional initiatives to increase occupancy.
  • Trained new staff members in customer service techniques and hotel operations.
  • Kept accounts in balance and ran daily reports to verify totals.

Child and Youth Program Assistant

Fort Carson CYS
09.2022 - 06.2023
  • Recommended activities, equipment and supplies for programs and identified vendors to furnish materials.
  • Assisted with youth development and other recreation programs to improve quality of camper experience.
  • Developed and implemented strategies to enhance quality of social services.
  • Provided support to social service clients in navigating available resources.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Provided parents and guardians with written weekly progress reports for each child.
  • Facilitated outreach activities to build community awareness.
  • Coordinated with local government to provide resources to clients.
  • Monitored and evaluated impact of social services on community.
  • Developed and implemented fun, educational activities for children of varying ages.
  • Monitored progress towards service plan goals.
  • Collaborated with various stakeholders to promote social services.
  • Administered and tracked client service payments.
  • Created list of needed supplies and materials for activities.
  • Facilitated communication between clients and other service providers.
  • Developed and maintained relationships with community organizations and agencies.
  • Implemented and developed programs to address poverty and inequality.
  • Assisted supervisor by completing administrative and clerical tasks for program.
  • Spoke with senior citizen groups to expand community engagement and program outreach.
  • Developed and maintained accurate records of programs and services.
  • Cultivated and maintained relationships with community members to facilitate outreach activities.
  • Communicated frequently with campers and parents to meet camper needs and achieve high satisfaction ratings.
  • Participated in meetings with stakeholders to discuss program objectives and strategies.
  • Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
  • Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
  • Explained and enforced rules and regulations of [Type] program.
  • Created safe, fun environment for children and teens attending special programs at [Type] facility.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Assisted in developing grant proposals to support social service initiatives.
  • Developed and implemented programs to engage and empower underserved populations.

Rehabilitation Technician

Select Rehabilitation
06.2022 - 08.2022
  • Communicated back to nurses and therapists regarding patient performance and condition.
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Helped develop care plans for patients with complex needs and assisted patients with using rehabilitation equipment.
  • Followed discharge plans, identified concerns and reported issues to management for decision-making.
  • Transferred, moved and ambulated patients to and from departments with wheelchairs and stretchers.
  • Established collaborative relationships with patients through consistent and meaningful communication.
  • Communicated with health and community partners to expedite services for new and existing customers.
  • Maintained medicine and equipment inventory, issued supplies to staff and notified personnel to procure more stock.
  • Documented each patient case with updates in computer system.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Collaborated with physical therapist in creating patient treatment plans and specific home exercise programs.
  • Implemented kinesiology taping to improve joint range of motion and reduce inflammation.
  • Prepared for sessions by setting up patient treatment areas and equipment.
  • Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
  • Utilized aquatic therapy treatments for patients with orthopedic and neurological conditions.
  • Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
  • Checked physical therapy supplies, assisting with ordering and restocking.
  • Utilized gait belts, lifts, or slings to safely move and transfer patients.
  • Communicated with physicians to provide updates on patient care.
  • Administered ultrasound, diathermy or other therapeutic modalities.
  • Educated patients and families on exercises and proper body mechanics.
  • Facilitated patient and family education and training on assistive device and adaptive equipment uses.
  • Developed and facilitated patient specific stretching and strengthening programs.
  • Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
  • Monitored patient progress and reported changes to physical therapist.
  • Provided in-home therapeutic treatments to patients after hip replacement surgery.
  • Maintained cleanliness and sanitation of clinic or treatment environment.

Child and Youth Program Assistant

Helemano CDC
04.2019 - 08.2020
  • Recommended activities, equipment and supplies for programs and identified vendors to furnish materials.
  • Assisted with youth development and other recreation programs to improve quality of camper experience.
  • Provided parents and guardians with written weekly progress reports for each child.
  • Developed and implemented fun, educational activities for children of varying ages.
  • Created list of needed supplies and materials for activities.
  • Assisted supervisor by completing administrative and clerical tasks for program.
  • Communicated frequently with campers and parents to meet camper needs and achieve high satisfaction ratings.
  • Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.
  • Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
  • Explained and enforced rules and regulations of [Type] program.
  • Created safe, fun environment for children and teens attending special programs at [Type] facility.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Assisted in developing grant proposals to support social service initiatives.
  • Developed and implemented programs to engage and empower underserved populations.
  • Provided support to social service clients in navigating available resources.
  • Coordinated with local government to provide resources to clients.
  • Collaborated with various stakeholders to promote social services.
  • Developed and maintained relationships with community organizations and agencies.
  • Spoke with senior citizen groups to expand community engagement and program outreach.
  • Developed and maintained accurate records of programs and services.
  • Cultivated and maintained relationships with community members to facilitate outreach activities.
  • Participated in meetings with stakeholders to discuss program objectives and strategies.
  • Developed and implemented strategies to enhance quality of social services.
  • Improved clients' coping with routine life activities such as food budgeting and rental payments.
  • Facilitated outreach activities to build community awareness.
  • Administered and tracked client service payments.
  • Facilitated communication between clients and other service providers.
  • Implemented and developed programs to address poverty and inequality.
  • Monitored and evaluated impact of social services on community.
  • Monitored progress towards service plan goals.

Assistant Teacher

Heavenly Haven Child Care Center
09.2018 - 10.2018
  • Supported student physical, mental, and social development using classroom games and activities.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Assisted in implementation of new learning tools, systems and materials.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Created lessons and online testing materials to facilitate remote learning.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Created and developed lesson plans to meet students' academic needs.
  • Developed and implemented classroom routines to address varying student needs.
  • Prepared quizzes, tests and examinations to gauge how well students were learning.
  • Designed detailed learning plans for struggling students based on test, homework and assignment records.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.

Before and After School Care Assistant

Prime Time
01.2017 - 04.2018
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Promoted learning and social development through structured and unstructured playtime.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Kept children between ages of [Number] and [Number] safe and secure with vigilant oversight.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Restocked supplies and personal hygiene products for use by students.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Implemented daily routines and activities to stimulate and engage children.
  • Monitored children's activities to verify safety and wellbeing.
  • Provided support and guidance to children in conflict resolution.
  • Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Created and implemented activities to promote language development.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Encouraged children's emotional and social development.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Logged information regarding naps, feedings, and any medications administered.
  • Documented children's growth and development.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Responded to inquiries from parents and guardians.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Assisted in potty training and toilet hygiene.
  • Read stories, sang songs and facilitated creative play.

Childcare Assistant Teacher

Storybook Schoolhouse Too
02.2016 - 12.2016
  • Documented daily food attendance, enrollments and withdraws and monthly food claims in state-regulated system.
  • Communicated regularly with parents about daily activities and behaviors.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Reported parent complaints and comments to managers and documented using [Software].
  • Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Gathered materials and resources to prepare for lessons and activities.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Assessed student progress and provided feedback on educational development.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Utilized creative teaching strategies to engage students in classroom.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Guided students to develop social, emotional and physical skills.
  • Encouraged use of technology to support student learning.
  • Developed innovative activities to engage young children in learning process.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Organized and supervised large and small group activities.
  • Incorporated music, art and literature into curriculum.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Modeled positive behavior and communication skills for students.
  • Established positive relationships with students and families.
  • Created safe and nurturing learning environment for preschoolers.
  • Developed and implemented behavior management plans.
  • Monitored classroom to verify safe and secure environment.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Supported students in developing self-esteem and self-confidence.

Cashier

Walmart
06.2014 - 07.2014
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register to record transactions accurately and efficiently.
  • Processed refunds and exchanges in accordance with company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Set up new sales displays each week with fresh merchandise.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

High School Diploma -

Crestview High School
Crestview, FL
06-2015

Skills

  • Meeting facilitation
  • Scheduling expertise
  • Data analysis
  • Performance evaluation
  • Leadership training
  • Project management
  • Staff development
  • Organizational leadership
  • Quality assurance
  • Policies and procedures enforcement
  • Professional demeanor
  • Documentation skills
  • Analytical thinking
  • Multitasking
  • Facilities management
  • Team collaboration
  • Strong work ethic
  • Problem-solving abilities

Certification

  • AF New Employee Orientation (NEO) for Civilians V1.1
  • Air Force Risk Management Fundamentals Course 2020
  • CSS Training
  • Cyber Awareness
  • DAF-Operations Security Awareness Training 19 Nov 24
  • Identifying and Safeguarding Personally Identifiable Information (PII) Certificate
  • ETMS2-Beginner-Computer-Based-Training-ETMS2-Course-Certificate-Task-Management-Tool-Training
  • Annual Cyber Awareness Training_03-10-25
  • Force Protection
  • Religious Freedom
  • Derivative Classification Cource
  • DoD Mandatory Controlled Unclassified Information Training, 2024
  • Insider Threat Awareness Course, 2024
  • MilPDS Training
  • Records Management - Commander Desdignated POC
  • Unauthorized Disclosure of Classified Information and Controlled Unclassified
  • Unit Sponsorship Training 16 Aug 24
  • DTS Certified 2024

Timeline

Unit Program Coordinator

Department Of The Air Force
06.2024 - Current

Front Desk Clerk

Military and Family Readiness
07.2023 - 06.2024

Child and Youth Program Assistant

Fort Carson CYS
09.2022 - 06.2023

Rehabilitation Technician

Select Rehabilitation
06.2022 - 08.2022

Child and Youth Program Assistant

Helemano CDC
04.2019 - 08.2020

Assistant Teacher

Heavenly Haven Child Care Center
09.2018 - 10.2018

Before and After School Care Assistant

Prime Time
01.2017 - 04.2018

Childcare Assistant Teacher

Storybook Schoolhouse Too
02.2016 - 12.2016

Cashier

Walmart
06.2014 - 07.2014

High School Diploma -

Crestview High School

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Debra Johnson