Debria Jackson
Delivery Driver
Baton Rouge
Summary
Dedicated professional with strong customer service and problem-solving skills. Committed to continuous learning and contributing to team success. Brings expertise in administration and relationship building, ready to deliver value in a challenging role.
Overview
4
4
years of professional experience
1
1
Language
Work History
Delivery Driver
RPM Delivery Services
03.2025 - Current
- Ensured timely deliveries by navigating optimal routes using GPS technology.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated effectively with dispatchers to coordinate delivery schedules and address issues.
- Provided exceptional customer service by addressing inquiries and resolving delivery concerns promptly.
- Conducted vehicle inspections to maintain safety and compliance with regulations.
- Assisted in training new drivers on company procedures and safety protocols.
Digital Shopper
Walmart
01.2023 - 01.2025
- Executed order fulfillment processes, ensuring timely delivery and enhancing customer satisfaction.
- Enhanced customer engagement by addressing inquiries and providing personalized service.
- Implemented strategies to improve online inventory accuracy and streamline fulfillment processes.
- Implemented strategies to improve online inventory accuracy and streamline fulfillment.
- Trained new team members on digital tools and systems, ensuring adherence to operational standards.
Service Desk Lead
Home Depot
03.2022 - 12.2022
- Trained staff on best practices and procedures, improving team efficiency and performance.
- Provided exceptional customer support by addressing inquiries and resolving issues in a timely manner.
- Delivered customer support by addressing inquiries and resolving issues promptly.
- Led a diverse team, fostering collaboration and motivating members to achieve common goals.
- Trained and mentored team members on service desk protocols and software tools.
- Mentored team members on service desk protocols and software tools, enhancing overall team capability.
Education
High School Diploma -
Tara High School
Baton Rouge, LA05-2020
Skills
Route optimization
Time management
Customer service
Attention to detail
Teamwork and collaboration
Positive attitude
Timeline
Delivery Driver
RPM Delivery Services
03.2025 - Current
Digital Shopper
Walmart
01.2023 - 01.2025
Service Desk Lead
Home Depot
03.2022 - 12.2022
High School Diploma -
Tara High School