Deilia Eddlemon
Hineston
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
18
18
years of professional experience
Work History
Correctional Officer
Rapides Parish Sheriff Office
Alexandria
06.2023 - Current
- Monitored inmate behavior and promptly reported incidents to enhance safety and security.
- Enforced facility rules and regulations, maintaining order and promoting a safe environment for inmates.
- Assisted in emergency response situations, safeguarding staff and inmates through effective coordination.
- Issued clothing, tools and other authorized items to inmates.
- Conducted fire, safety and sanitation inspections.
Dispatcher
Rapides Parish Sheriff Office
Alexandria
01.2018 - Current
- Coordinated emergency response units during critical incidents and daily operations.
- Provided deputies with critical information and directions via radio communications to enhance operational effectiveness.
- Evaluated and prioritized emergency calls based on urgency and incident nature to ensure timely response.
- Provided real-time support to first responders in the field during emergencies.
- Monitored vehicle locations using GPS technology and communicated real-time status updates to support field operations.
Academic Support Specialist
Rapides Parish School Board
Alexandria
03.2015 - 01.2017
- Collaborated with teachers to create tailored education plans enhancing student learning.
- Assisted students with learning disabilities, fostering inclusive classroom environments.
- Monitored student progress and communicated updates to families regularly.
- Supported integration of new curriculum materials, improving instructional effectiveness.
Flight Attendant
Falcon Aire
Miami
02.2014 - 04.2014
- Performed pre-flight inspections of emergency equipment and cabin conditions to ensure compliance and safety.
- Executed emergency protocols and procedures to maintain passenger safety throughout flights.
- Transported prisoners under federal contract, ensuring security and adherence to regulations until contract concluded.
Service Cashier
Hixson Autoplex
Alexandria
03.2008 - 08.2013
- Managed cash drawer, ensuring accurate balance of daily cash flow.
- Processed customer transactions efficiently and accurately.
- Operated cash register to accept various payments for selected merchandise and services.
- Collaborated with service advisors to streamline payment processes, improving transaction efficiency.
- Assisted customers with service inquiries and scheduled appointments to enhance service experience.
- Handled warranty claims and service contracts for customer satisfaction.
Education
Associate of Science - Criminal Justice
Louisiana State University At Alexandria
Alexandria12-2006
Skills
- Inmate monitoring
- Rule enforcement
- Regulation compliance
- Weapons training
- Emergency response
- Crisis intervention training
- Emergency management
- Incident reporting
- Safety inspections
- Safety
- Crisis communication
- Attention to detail
- Problem solving
- Records management
Timeline
Correctional Officer
Rapides Parish Sheriff Office
06.2023 - Current
Dispatcher
Rapides Parish Sheriff Office
01.2018 - Current
Academic Support Specialist
Rapides Parish School Board
03.2015 - 01.2017
Flight Attendant
Falcon Aire
02.2014 - 04.2014
Service Cashier
Hixson Autoplex
03.2008 - 08.2013
Associate of Science - Criminal Justice
Louisiana State University At Alexandria