Summary
Overview
Work History
Education
Skills
Certification
Coursework
Community Service
Extracurricular Activities
Timeline
Generic

Deionte Norris

Slidell,LA

Summary

Detail-oriented and enthusiastic student pursuing a Bachelor of Science in Criminal Justice with a strong academic background and a passion for learning. Am seeking an internship opportunity to apply skills and knowledge in Criminal Justice and Psychology while gaining practical experience. The goal is to contribute to an organization that values growth, teamwork, and success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Intern, Marketing Department

Northshore Tech Support
06.2021 - 08.2023
  • Supported the marketing team by executing social media campaigns and conducting market research
  • Analyzed consumer behavior to assist in strategic planning
  • Collaborated with the design team to create promotional materials that enhanced brand visibility.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Customer Service Representative

Dick's Sporting Goods
01.2022 - 05.2023
  • Delivered excellent customer service, resolving issues and managing transactions in a fast-paced retail environment
  • Assisted guests with proper fitting for baseball equipment, leveraging knowledge of sporting goods
  • Contributed to improving team performance by offering feedback and suggestions for process enhancements.
  • Worked effectively with coworkers to ensure smooth daily operations, contributing to a positive and collaborative work environment.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.

Education

Bachelor of Arts -

Xavier University
New Orleans, LA
06.2025

Associate of General Studies - Crime And Social Justice

Baton Rouge Community College
Baton Rouge, LA
07.2020

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Basic knowledge of Adobe Creative Suite (Photoshop, Illustrator)
  • Basic proficiency in French
  • Strong communication
  • Teamwork
  • Leadership
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Quick Learner

Certification

Google Analytics Certified, 06/2023

Coursework

  • Introduction to Graphic Design: Gained foundational skills in graphic design and digital media.
  • Introduction to Sociology: Studied societal structures and human behavior.
  • American Government: Explored the workings of the U.S. political system.
  • Sociological Theory: Examined major sociological theories and their applications.

Community Service

  • Youth Baseball Coach, Volunteer, 2022, Organized and led a youth baseball camp, coaching and mentoring young athletes in fundamental skills., Provided guidance and support to participants, focusing on teamwork, sportsmanship, and personal growth., Helped young players improve their techniques and fostered a positive environment for learning and development.
  • Food Bank Volunteer, Sorted and packed food for distribution to local communities., Led efforts in organizing fresh produce markets for underserved populations.
  • United Way Volunteer, Participated in relief efforts following natural disasters, including gutting houses and distributing food to affected residents in St. Tammany Parish in 2017, 2019, and 2022.

Extracurricular Activities

Team Captain, Xavier Baseball, Xavier University, 09/2022, Present, Led the baseball team in practices, games, and team meetings, promoting unity and high performance., Worked closely with Player Development coordinators and coaching staff to design and implement personalized Player Plans., Assisted with the planning and execution of team events, including community outreach and recruitment efforts. Vice President, Marketing Club, Xavier University, 09/2022, Present, Organized workshops and events aimed at fostering professional development for members., Led the creation of a campus-wide marketing campaign, collaborating with multiple departments to increase student engagement. Pre-Law Club, Engaged in discussions about legal studies and career pathways, actively contributing to club activities and events. Sociology Club, Participated in academic discussions and events that connected sociological theories with real-world applications. Athletic Student Association, Involved in leadership and team-building activities that support student-athletes’ personal and professional development.

Timeline

Customer Service Representative

Dick's Sporting Goods
01.2022 - 05.2023

Intern, Marketing Department

Northshore Tech Support
06.2021 - 08.2023

Bachelor of Arts -

Xavier University

Associate of General Studies - Crime And Social Justice

Baton Rouge Community College
Deionte Norris