De'Jireh Duplessis
Gonzales
Summary
Customer-focused cashier and barista with a proven ability to manage fast-paced environments, handle money with accuracy, and provide excellent service. Skilled in multitasking, problem-solving, and maintaining smooth operations during busy hours. Committed to reliability, teamwork, and ensuring customers leave satisfied.
Overview
5
5
years of professional experience
Work History
Cashier
Walmart
09.2022 - Current
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- operated cash register to process customer purchases,returns, and exchanges.
- ensured compliance with store policies and financial procedures
Lead Barista
Starbucks
01.2021 - 05.2024
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Used POS system to accurately enter orders and process payments.
Education
High School Diploma -
East Ascension High School
Gonzales, LA05-2022
Skills
- Product restocking
- Returns processing
- Drawer balancing
- Refunds and exchanges
- Point-of-sale system
- Records maintenance
- Retail merchandising
- Sales transactions
- POS system operations
- Customer service excellence
- Payment collection
- Payment posting
- Credit card processing
- Financial records oversight
- Credit and cash transactions
- Cash register operation
- Identification checks
- Payment processing
- Money handling
- Sales expertise
- Written and verbal communication
- Customer service
- Staff training
- Order taking
- ID verification
- Loss prevention
- Purchase assistance
- Time management skills
- Product knowledge
- Inventory management
- Checkout monitoring
- Data entry
- Inventory restocking
- Inventory control
Timeline
Cashier
Walmart
09.2022 - Current
Lead Barista
Starbucks
01.2021 - 05.2024
High School Diploma -
East Ascension High School