Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
Certification
Timeline
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Delacia Andrus

Laplace

Summary

Admissions professional with solid history in managing student admissions processes and providing exceptional support to prospective students. Known for strong focus on teamwork and consistently achieving results. Reliable and adaptable, with excellent communication and problem-solving skills valued by employers.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Student Admissions Representative

Southeastern Louisiana University
08.2023 - 11.2024

I had the responsibilities of helping plan and decorate flyers for the study abroad program, and continued in helping students meet the requirements for the program and pay the fee deadline in order for the progress to begin for the study abroad process. Including with office work and handing over paper, sending in emails, and showing respect to the faculty that lending student working in.

Certified trainer

Raising Canes
10.2020 - 05.2023
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
  • Developed innovative training materials, resulting in higher levels of trainee satisfaction.
  • Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.

Education

BBA - Business Administration

Southeastern Louisiana University
Hammond, LA
05-2027

High School Diploma -

East Jefferson High School
Metairie, LA
05.2023

Skills

  • Responsible
  • Leadership Qualities
  • Office Planning
  • Organization
  • Goal-oriented mindset
  • Data entry
  • Computer skills
  • Office administration
  • Customer service
  • Time management
  • File organization

Accomplishments

  • Supervised team of 17 staff members.
  • Documented and resolved interruption in the data entry which led to better improvement with the system.

Awards

Leap Advocate, 2020

Certification

  • These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.
  • Tobacco Seller's License - Various State Agencies.
  • Responsible Alcohol Seller Training (RAST) - Various State Agencies or Approved Providers.
  • Certified Sales Associate (CSA) - Retail Education Association.
  • Certified Customer Service Professional (CCSP) - National Customer Service Association.

Timeline

Student Admissions Representative

Southeastern Louisiana University
08.2023 - 11.2024

Certified trainer

Raising Canes
10.2020 - 05.2023

BBA - Business Administration

Southeastern Louisiana University

High School Diploma -

East Jefferson High School
Delacia Andrus