Delacia Andrus
Laplace
Summary
Admissions professional with solid history in managing student admissions processes and providing exceptional support to prospective students. Known for strong focus on teamwork and consistently achieving results. Reliable and adaptable, with excellent communication and problem-solving skills valued by employers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Admissions Representative
Southeastern Louisiana University
08.2023 - 11.2024
I had the responsibilities of helping plan and decorate flyers for the study abroad program, and continued in helping students meet the requirements for the program and pay the fee deadline in order for the progress to begin for the study abroad process. Including with office work and handing over paper, sending in emails, and showing respect to the faculty that lending student working in.
Certified trainer
Raising Canes
10.2020 - 05.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
- Consistently received high ratings on trainer evaluations, reflecting a strong commitment to excellence in education and professional development.
Education
BBA - Business Administration
Southeastern Louisiana University
Hammond, LA05-2027
High School Diploma -
East Jefferson High School
Metairie, LA05.2023
Skills
- Responsible
- Leadership Qualities
- Office Planning
- Organization
- Goal-oriented mindset
- Data entry
- Computer skills
- Office administration
- Customer service
- Time management
- File organization
Accomplishments
- Supervised team of 17 staff members.
- Documented and resolved interruption in the data entry which led to better improvement with the system.
Awards
Leap Advocate, 2020
Certification
- These credentials, while not exclusively designed for cashiers, can enhance a cashier's skill set, making them more effective in their roles and potentially opening up opportunities for advancement within retail or customer service sectors.
- Tobacco Seller's License - Various State Agencies.
- Responsible Alcohol Seller Training (RAST) - Various State Agencies or Approved Providers.
- Certified Sales Associate (CSA) - Retail Education Association.
- Certified Customer Service Professional (CCSP) - National Customer Service Association.
Timeline
Student Admissions Representative
Southeastern Louisiana University
08.2023 - 11.2024
Certified trainer
Raising Canes
10.2020 - 05.2023
BBA - Business Administration
Southeastern Louisiana University
High School Diploma -
East Jefferson High School
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