Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

DELCUR POTIER

Breaux Bridge

Summary

Experienced service technician at AT&T with a strong focus on delivering excellent customer service. Leveraging 5 years of combined experience in the oil field, both on land and water. Possessing 13 years of construction background, showcasing a passion for hands-on work. Thriving in hands-on roles and drawn to management-type positions where I can contribute to delivering the best results.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Installation Technician

Safe Haven Security
11.2024 - Current
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Completed installations within deadlines, adhering to company policies and safety guidelines.
  • Installed and configured new equipment and systems according to company standards.
  • Managed inventory levels effectively, reducing wasted resources while ensuring availability of necessary components for each job assignment.
  • Contributed to company growth by identifying potential upselling opportunities during site visits, generating additional revenue streams.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.

Service Technician

AT&T
03.2014 - 11.2024
  • Install and repair home internet, telephone services and TV service
  • Educate customers on services being provided, upgrade the customers experience to the best possible also consult clients via phone or text as well as face to face contact
  • Safety awareness

Identified and remedied problems on transmission lines.

Executed efficient splicing techniques for telecom infrastructure.

Completed precise alignments in fiber splicing tasks.

Floor Hand/ Derrick Hand

Cajun Well Services
03.2013 - 02.2014
  • Enhanced well operations to boost oil, gas, and salt water production.

Floor Hand/ Crane Operator

Moncla Drilling and Marine
01.2012 - 02.2013
  • Responsibilities Safety of self and others on job location
  • House keeping
  • Work over wells for production or abandonment
  • Accomplishments Learned to operate Cranes
  • Became a mentor to newer employees
  • Skills Used team work and safety awareness

Damage Prevention Specialist

UtiliQuest Inc
02.2000 - 11.2005
  • Locate and mark, underground utilities before and during excavation

Education

None - Business Administration and Management

Argosy University-Phoenix Online Division
Breaux Bridge, LA
08.2015

None - General Studies

University of Southwest Louisiana
01.1997

High school diploma -

Breaux Bridge Senior High School
01.1994

Skills

  • Crane
  • Forklift
  • Computer Literacy
  • Blueprint Reading
  • Troubleshooting
  • VoIP
  • Customer education
  • Telecommunication
  • Service Technician Experience
  • Computer Networking
  • Network Support

Certification

First Aid Certification

Personal Information

Authorized To Work: US

Timeline

Installation Technician

Safe Haven Security
11.2024 - Current

Service Technician

AT&T
03.2014 - 11.2024

Floor Hand/ Derrick Hand

Cajun Well Services
03.2013 - 02.2014

Floor Hand/ Crane Operator

Moncla Drilling and Marine
01.2012 - 02.2013

Damage Prevention Specialist

UtiliQuest Inc
02.2000 - 11.2005

None - Business Administration and Management

Argosy University-Phoenix Online Division

None - General Studies

University of Southwest Louisiana

High school diploma -

Breaux Bridge Senior High School
DELCUR POTIER