Delis Galo

• Dissemination of work orders and ensuring consistent application of CMMS process to support all maintenance function of Facility Management division.
• Used standard work document to guide daily, weekly and monthly tasks.
• Executed, reviewed and completed daily follow-up.
• Made recommendations regarding information technology infrastructure overhauls.

Responsible for overseeing overall cleanliness of interior of facility as well as monitor cleanliness in meeting room spaces, lobbies, service ways, office areas and food services areas.

Actively making sure that the facility is maintained in a world class condition

Supervision of events held to ensure maximum client satisfaction and enhance and promote repeat business

Assist Managers with staff assignment and scheduling.

• Payroll and Recruiting.
• Training new employees & providing outstanding customer service.
• Building and developing relationships with hotels partners.
• Performing Sales calls with current and prospective customers.
• Serving as liaison between team member and client hotels.

• Responsible for counting money in cash drawers to ensure that amount needed was correct.
• Responsible for solving customer's complaints.
• Responsible for maintaining area clean and in order.
• Issued credits, refunds and receipts as per customer's request.
• Established and updated work schedules to account for changing staff levels and expected workloads.

• Assisted Housekeeping management in managing daily activities.
• Inspected guest rooms, public areas, pool and other areas as necessary after being cleaned by assigned Housekeeper to ensure that quality standards were always met.
• Examined and ran “sold room” reports on daily basis.
• Verified room status and determine unsuitable rooms.
• Prioritize room cleaning times and stayed updated with status of departing guest rooms.