Demaya Boutain
Belle Rose
Summary
Experienced with patient-focused nutritional counseling and dietary assessments. Utilizes evidence-based practices to develop individualized nutrition plans. Strong understanding of nutritional requirements and effective communication skills to support patient health goals.
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities. Reliable team member, adaptive to changing needs, and consistently focused on achieving results. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
5
5
years of professional experience
Work History
Clinical Nutritionist
Aspen Clinic Medical Weight Loss
02.2024 - Current
- Monitored patient progress through regular follow-up appointments, adjusting meal plans as needed to ensure optimal health outcomes
- Educated patients on the importance of balanced nutrition and provided guidance on portion control and mindful eating practices
- Greeted and welcomed visitors, providing a positive first impression of the company
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction
- Trained new receptionists on office procedures and protocols to ensure consistent service delivery across shifts
- Maintained a clean and organized work environment by regularly restocking supplies and equipment
- Administrate vitamin injections and glp-1 shots to patients
- Delivered presentations at conferences and workshops, sharing industry knowledge and best practices with fellow professionals.
- Educated patients on the importance of proper nutrition in managing chronic conditions, empowering them to make healthier choices.
- Achieved successful weight loss results for obese clients through tailored nutritional guidance coupled with motivational counseling sessions.
- Enhanced patient satisfaction with personalized meal plans and ongoing support throughout their treatment journey.
- Conducted comprehensive nutritional assessments, contributing to accurate diagnoses and targeted interventions.
Content Creator
Youtube
01.2023 - Current
- Vlog @DemayaLenae
- Take pictures
- Edit videos
- TikTok influencer
- Make thumbnails
- Make motivational posts
- Use canva to make post for different brands
Medical Receptionist
Family Care Pca
08.2022 - 10.2023
- Greet visitors
- Answer telephones
- Deal with clients/ navigate them through the office
- Maintain calendars for appointments
- Set up meetings
- Make copies
- File
- Make sure the office run smoothly
- Help with HR files to keep them updated
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
- Conducted thorough candidate screenings to ensure optimal fit within the organization.
- Developed performance evaluation systems to facilitate clear communication of expectations and goals.
- Maintained compliance with state and federal labor laws through consistent policy enforcement and updates as needed.
Summer Camp Counselor
Nicholls State University
05.2022 - 07.2022
- Educate campers through games or activities
- Lead the youth
- Inspect and report any issues
- Create weekly schedules
- Escort and oversee kids
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Administered first aid quickly to provide health and safety to campers.
- Maintained accurate records of camper attendance, medical information, and incident reports as required by regulatory standards.
- Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
Office Assistant
Suno Housing
08.2021 - 05.2022
- Filing files
- Help students get in their apartment if locked out
- Help my boss with any work that needed to be completed
- Clean office
- Set meetings up/ schedule appointments
- Was over mail and packages
- Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
- Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
- Edited documents to keep company materials free of grammar errors.
- Monitored and tracked budgets and expenses.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Coordinated and scheduled meetings and appointments.
- Processed incoming and outgoing mail and packages according to established procedures.
- Utilized office management software to record and track customer information.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
Sales Associate/Cashier
Dairy inn
08.2020 - 06.2021
- Cook food
- Make malts/sundaes
- Cashier/count money
- Clean
- Take orders
- Help customers
Education
Bachelor's degree - Health Information Management
Southern University at New Orleans
New Orleans, LAHigh School Diploma -
DUTCHTOWN HIGH SCHOOL
Geismar, LA05.2021
Skills
- Mac OS
- Merchandising
- Cash handling
- Cashiering
- Marketing
- Customer service
- Content Creation
- WordPress
- Databases
- Daycare
- Video Editing
- Help desk
- Microsoft Windows Server
- Teamwork
- Technology
- Childcare
- Retail sales
- Medical terminology
- Cash register
- Video Production
- Windows
- Microsoft Exchange
- Problem Solving
- Front desk
- Help Desk
- Photography
- Communication skills
- Leadership
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Clinical Nutritionist
Aspen Clinic Medical Weight Loss
02.2024 - Current
Content Creator
Youtube
01.2023 - Current
Medical Receptionist
Family Care Pca
08.2022 - 10.2023
Summer Camp Counselor
Nicholls State University
05.2022 - 07.2022
Office Assistant
Suno Housing
08.2021 - 05.2022
Sales Associate/Cashier
Dairy inn
08.2020 - 06.2021
High School Diploma -
DUTCHTOWN HIGH SCHOOL
Bachelor's degree - Health Information Management
Southern University at New Orleans
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