Deon'ci Brown
Bossier City
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Brookshire Grocery
01.2023 - Current
- Evaluated daily workflow processes, identifying areas for improvement and streamlining tasks.
- Supported inventory management by monitoring stock levels and placing orders as needed.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Package Handler
FedEx
03.2022 - 10.2022
- Worked quickly and efficiently while adhering to safety standards, processing workload with minimal supervision.
- Ensured that boxes were properly stacked without causing damage to products or packaging.
- Worked in accordance with company policies and guidelines.
Sales Associate
Dillard's, Inc.
10.2021 - 09.2022
- Serves customers by helping them select products.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greets and receives customers in a welcoming manner.
- Responds to customers' questions.
Cashier
Kroger
10.2020 - 03.2021
- Processed cash register transactions by inputting product costs and giving back change.
- Adhered to all cash handling policies and procedures.
- Bagged and packaged customer orders and purchases.
- Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates.
- Collected payment for customer purchases.
- Greeted all customers and provided prompt and friendly service.
- Solved complaints by customers and issued credits for returned merchandise.
- Assisted customers with locating items, answering questions and providing direction and service.
Party Host
HOLIDAY LANES
03.2020 - 05.2020
- Handled all administrative needs, including processing the ticket payments, issuing receipts and keeping detailed records of the daily attendance.
- Cleaned equipment and facilities regularly to keep them presentable and minimize the risk of infections between guests.
- Sold and served the patrons their refreshments, including sodas, and tea.
- Maintained good working relationship with co-workers and management.
- Completed all assigned tasks prior to shift end.
Cashier/Customer Service
Chicken Express
10.2019 - 12.2019
- Handled cash, check, and card transactions with consistent attention to detail and maintained balanced drawer.
- Backed up store team members with restocking, merchandising, and cleaning work.
- Placed customer merchandise orders to fulfill requests and resolve service issues.
- Kept employee and customer areas clean, neat and ready for any challenge by using slow periods to tackle routine housekeeping needs.
Education
College - EMT
Southern University at Shreveport
Shreveport, LA10.2025
High school or equivalent - undefined
Parkway High School
12.2020
Skills
- BOX
- Cash Handling (1 year)
- Cash Register (1 year)
- Team Player (1 year)
- Cleaning Experience
- Customer Service (Less than 1 year)
- Host/Hostess
- Food Preparation (Less than 1 year)
- Food Service
- Cashiering (1 year)
- Cleaning Experience (1 year)
- Food Preparation
- Kitchen Experience
- Restaurant experience
- English
- Babysitting
- Serving Experience
- Warehouse Experience (Less than 1 year)
- Load & Unload (Less than 1 year)
- Retail Sales (1 year)
- Packaging (Less than 1 year)
- Heavy lifting (Less than 1 year)
- Order picking (Less than 1 year)
- Basic math
- POS
- Picking & packing
- Sales (Less than 1 year)
- Merchandising
- Team leadership
- Customer service
Languages
English - Fluent
Additional Information
- Graduated with honors.
- Gpa 3.5
Timeline
Assistant Manager
Brookshire Grocery
01.2023 - Current
Package Handler
FedEx
03.2022 - 10.2022
Sales Associate
Dillard's, Inc.
10.2021 - 09.2022
Cashier
Kroger
10.2020 - 03.2021
Party Host
HOLIDAY LANES
03.2020 - 05.2020
Cashier/Customer Service
Chicken Express
10.2019 - 12.2019
College - EMT
Southern University at Shreveport
High school or equivalent - undefined
Parkway High School