DEQUISHA HILL
Mansfield
Summary
Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills.
Overview
9
9
years of professional experience
4040
4040
years of post-secondary education
Work History
Patient Care Technician
Fresenius Kidney Care Dialysis
Mansfield
10.2025 - Current
- Monitored patient vital signs and reported changes to nursing staff.
- Cannulated patients to start dialysis treatment.
- Ensured a clean and safe environment for patients during treatment sessions.
- Prepared and maintained sterile dialysis equipment for treatments.
Medical Assistant
Ochsner LSU Health
Shreveport
03.2023 - 12.2024
- Managed patient scheduling, intake documentation, and data entry to support efficient clinic operations.
- Maintained accurate medical records and processed confidential information in compliance with HIPAA guidelines.
- Communicated effectively with patients, providers, and staff to coordinate appointments and services.
- Utilized EMR systems to update patient information and track follow-up care.
Rehab Nursing Technician
Lincoln Nova Vital Recovery
Ruston
11.2021 - 11.2022
- Recorded and maintained patient data including vitals, intake, and output for accurate reporting.
- Assisted with scheduling and coordinating patient appointments and treatments.
- Prepared and organized medical equipment and supplies to support daily operations.
Customer Service Representative
Teleperformance
Shreveport
05.2019 - 09.2019
- Handled high-volume inbound calls, addressing inquiries and resolving concerns promptly.
- Entered and updated customer information in CRM systems to ensure accuracy.
- Followed scripts and company policies to meet quality and productivity goals.
Call Center Representative
Louisiana Tech Calling Center
Ruston
11.2018 - 05.2019
- Conducted outbound calls to alumni, recording contributions and updating database records.
- Maintained professional communication to build positive relationships.
Cashier
Dollar Tree
Mansfield
07.2017 - 01.2018
- Processed transactions accurately and balanced cash drawers.
- Assisted customers with purchases, returns, and locating merchandise.
- Maintained organized front-end displays for a clean shopping environment.
Education
Bachelor of Science - Biology
Louisiana Tech University
Ruston, LAHigh School Diploma -
Mansfield High School
Mansfield, LASkills
- Data Entry & Records Management
- Basic Life Support
- Vital sign monitoring
- Scheduling & Calendar Coordination
- Customer Service & Communication
- Call Center Operations
- Cash Handling & Point-of-Sale
- Microsoft Office Suite & EMR Systems
- Time Management & Multitasking
- HIPAA Compliance
Timeline
Patient Care Technician
Fresenius Kidney Care Dialysis
10.2025 - Current
Medical Assistant
Ochsner LSU Health
03.2023 - 12.2024
Rehab Nursing Technician
Lincoln Nova Vital Recovery
11.2021 - 11.2022
Customer Service Representative
Teleperformance
05.2019 - 09.2019
Call Center Representative
Louisiana Tech Calling Center
11.2018 - 05.2019
Cashier
Dollar Tree
07.2017 - 01.2018
Bachelor of Science - Biology
Louisiana Tech University
High School Diploma -
Mansfield High School