Deron Mosley
New Orleans
Summary
Dynamic professional with a strong work ethic and proven customer service skills, honed at Commanders Palace. Expert in managing high-pressure situations and fostering teamwork, I excel in maintaining operational efficiency and enhancing guest experiences. Adept at cash handling and relationship building, I consistently deliver exceptional service and drive team success.
Overview
3
3
years of professional experience
Work History
Food Runner
Commanders Palace
03.2025 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Army National Guard
Human Resources Department
09.2024 - Current
- Demonstrates strong adherence to rules, regulations, and ethical standards, ensuring accountability and reliability in all tasks.
- Exhibits leadership qualities and a sense of responsibility, prioritizing mission success and the well-being of fellow soldiers.
- Works collaboratively with others, showing adaptability and mental toughness in challenging and high-pressure situations.
Front of House Captain
Chick-fil-A Algiers
01.2023 - 09.2024
- .Lead, motivate, and train front-of-house staff to ensure exceptional customer service and efficient operations.
- Oversee the customer dining experience by addressing concerns, maintaining a clean environment, and ensuring fast, friendly service.
- Ensure smooth daily operations by managing staff schedules, delegating tasks, and maintaining the flow of service during peak hours.
Cashier
Wingstop
05.2022 - 09.2024
- Provide excellent customer service by greeting customers, assisting with their purchases, and addressing any inquiries or concerns.
- Accurately process transactions, handle cash, credit, or debit payments, and provide change or receipts as needed.
- Keep the checkout area tidy, organized, and stocked with necessary supplies, ensuring a smooth and efficient operation.
Education
High School Diploma -
Edna Karr High School
Algiers, LA05.2024
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer service
- Strong teamwork
- Cash handling
- Restaurant etiquette
Timeline
Food Runner
Commanders Palace
03.2025 - Current
Army National Guard
Human Resources Department
09.2024 - Current
Front of House Captain
Chick-fil-A Algiers
01.2023 - 09.2024
Cashier
Wingstop
05.2022 - 09.2024
High School Diploma -
Edna Karr High School
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