DeShanna Sykes
Winnfield,LA
Summary
Dedicated and driven team player with a deep understanding of principles and processes involved in delivering exceptional customer and personal services. Proficient in conducting thorough customer needs assessments, ensuring adherence to high-quality service standards, and consistently evaluating customer satisfaction levels.
Overview
17
17
years of professional experience
Work History
Direct Service Worker
Touch of Grace
03.2024 - Current
- Showcased unwavering commitment to clients.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Promoted independence among clients through teaching life skills such as cooking, cleaning, and budgeting.
- Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
Sale Associate
Dollar General
06.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Assembler
Alliance Compressors
01.2021 - 07.2022
- Duties included assembling air condition parts
- Assembled components by following detailed blueprints and specifications.
- Streamlined assembly process with improved workspace organization.
Housekeeper
Fair Field Inn
05.2019 - 03.2020
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Direct Service Worker
We Care Ministries
02.2015 - 03.2019
- Assisted the client with daily living activities at the person's home
- Duties performed were light housekeeping, making beds, doing laundry, washing dishes and preparing meals, as well as taking client to and from appointments
- Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
Direct Service Worker
Future Expectations Comm Care Serv Llc
09.2009 - 05.2014
- Assisted client with daily living activities at the person's home
- Duties included keeping house, making beds, doing laundry, washing dishes, and preparing meals
- Took client to and from appointments
- Enhanced client safety by diligently monitoring their well-being and reporting any concerns to supervisors.
Cook
Pizza Hut
09.2007 - 03.2008
- Prepared pizzas for customers during rush hour, during a study-fast pace schedule
Education
GED -
Winnfield Adult Learning Center
Winnfield, LA05.2010
Skills
- Hard working, highly motivated team with knowledge of principles and processes for providing customer and personal services This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Timeline
Direct Service Worker
Touch of Grace
03.2024 - Current
Sale Associate
Dollar General
06.2023 - 09.2023
Assembler
Alliance Compressors
01.2021 - 07.2022
Housekeeper
Fair Field Inn
05.2019 - 03.2020
Direct Service Worker
We Care Ministries
02.2015 - 03.2019
Direct Service Worker
Future Expectations Comm Care Serv Llc
09.2009 - 05.2014
Cook
Pizza Hut
09.2007 - 03.2008
GED -
Winnfield Adult Learning Center
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