Desondra McGowan
Hammond
Summary
Resourceful professional in healthcare management known for high productivity and efficiency in task completion. Skilled in strategic planning, regulatory compliance, and patient care coordination. Excel at team leadership, problem-solving, and communication, ensuring seamless operations and quality service delivery in fast-paced environments.
Patient-focused professional equipped with administrative and customer service expertise. Helps keep healthcare services proceeding smoothly by coordinating communications, referrals, and policy enforcement. Talented in finding balanced solutions and resolving conflicts.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Care Manager
Trace senior living
Covington
04.2023 - Current
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
- Educated family members about patient's condition, treatments and available resources.
- Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
- Led care coordination efforts, ensuring effective communication among all parties involved in a client's care.
- Served as a liaison between clients' families and community agencies providing services to them.
- Maintained daily living standards by assisting clients with personal hygiene needs.
DSW Worker
Wilkinson Care Giving
Hammond
03.2021 - 08.2023
- Participated in visual merchandising, creating appealing displays to attract customers.
- Communicated departmental, organizational and industry information to staff to help each person better carry out organizational goals.
- Transported clients to and from community gatherings and scheduled appointments.
- Monitored clients' medical conditions and reported changes or concerns to appropriate personnel.
- Assisted customers in finding the perfect pair of shoes by providing personalized recommendations.
Education
High School Diploma -
Springfield Preparatory
Springfield, La01-2016
Skills
- Care coordination
- Patient education
- Treatment planning
- Health monitoring
- Problem solving
- Record keeping
- Time management
- Care transitions
- Goal attainment
- Healthcare
- Teamwork
Certification
- CNA
Timeline
Care Manager
Trace senior living
04.2023 - Current
DSW Worker
Wilkinson Care Giving
03.2021 - 08.2023
High School Diploma -
Springfield Preparatory