Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Dess Hiatt

New Orleans

Summary

Dedicated professional with strong organizational and communication skills. Experienced in customer service and food operations, ensuring exceptional guest experiences and efficient processes. Hardworking, dedicated, and exciting.

Overview

3
3
years of professional experience

Work History

Honors Secretary

ULL Honors Department
Lafayette, LA
08.2025 - Current
  • Managed departmental communications, ensuring timely dissemination of information to faculty and students.
  • Coordinated scheduling for meetings and events, optimizing use of resources and time.
  • Assisted in the preparation of departmental reports, contributing to data accuracy and consistency.
  • Trained coworkers in use of technology.
  • Delivered mail and packages across campus and off campus and designed an innovative postal system to do so.
  • Answered multi-line phone system and enthusiastically greeted callers.

Barback

Cafe Amélie
New Orleans, LA
04.2024 - 05.2025
  • Assisted bartenders by restocking supplies and maintaining cleanliness of work area.
  • Supported efficient bar operations through timely preparation of garnishes and glassware.
  • Collaborated with kitchen staff to ensure seamless service during peak hours.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.

Server Assistant

Cafe Amélie
New Orleans, LA
11.2023 - 05.2025
  • Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for guests.
  • Supported inventory management by restocking supplies and monitoring stock levels regularly.
  • Greeted customers warmly to provide exceptional customer service.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.

Education

Bachelor of Science - Clinical Psychology

University of Louisiana At Lafayette
Lafayette, LA
05-2029

Skills

  • Customer service
  • Complex Problem-solving
  • Verbal and written communication
  • Organization
  • Food service
  • Mail distribution

Accomplishments

  • Organized attendance for hundreds of students using Excel.
  • Worked hard under pressure in food service through parades, concerts, and high-population events.

Interests

  • Knitting and Crocheting
  • Avid Reader
  • Supporting STEM education initiatives and mentorship programs
  • I like looking at the stars and learning about constellations
  • Psychology is my #1 interest, the human mind is fascinating

Timeline

Honors Secretary

ULL Honors Department
08.2025 - Current

Barback

Cafe Amélie
04.2024 - 05.2025

Server Assistant

Cafe Amélie
11.2023 - 05.2025

Bachelor of Science - Clinical Psychology

University of Louisiana At Lafayette
Dess Hiatt