- Knitting and Crocheting
- Avid Reader
- Supporting STEM education initiatives and mentorship programs
- I like looking at the stars and learning about constellations
- Psychology is my #1 interest, the human mind is fascinating
Dess Hiatt
New Orleans
Summary
Dedicated professional with strong organizational and communication skills. Experienced in customer service and food operations, ensuring exceptional guest experiences and efficient processes. Hardworking, dedicated, and exciting.
Overview
3
3
years of professional experience
Work History
Honors Secretary
ULL Honors Department
Lafayette, LA
08.2025 - Current
- Managed departmental communications, ensuring timely dissemination of information to faculty and students.
- Coordinated scheduling for meetings and events, optimizing use of resources and time.
- Assisted in the preparation of departmental reports, contributing to data accuracy and consistency.
- Trained coworkers in use of technology.
- Delivered mail and packages across campus and off campus and designed an innovative postal system to do so.
- Answered multi-line phone system and enthusiastically greeted callers.
Barback
Cafe Amélie
New Orleans, LA
04.2024 - 05.2025
- Assisted bartenders by restocking supplies and maintaining cleanliness of work area.
- Supported efficient bar operations through timely preparation of garnishes and glassware.
- Collaborated with kitchen staff to ensure seamless service during peak hours.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Server Assistant
Cafe Amélie
New Orleans, LA
11.2023 - 05.2025
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for guests.
- Supported inventory management by restocking supplies and monitoring stock levels regularly.
- Greeted customers warmly to provide exceptional customer service.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Education
Bachelor of Science - Clinical Psychology
University of Louisiana At Lafayette
Lafayette, LA05-2029
Skills
- Customer service
- Complex Problem-solving
- Verbal and written communication
- Organization
- Food service
- Mail distribution
Accomplishments
- Organized attendance for hundreds of students using Excel.
- Worked hard under pressure in food service through parades, concerts, and high-population events.
Interests
Timeline
Honors Secretary
ULL Honors Department
08.2025 - Current
Barback
Cafe Amélie
04.2024 - 05.2025
Server Assistant
Cafe Amélie
11.2023 - 05.2025
Bachelor of Science - Clinical Psychology
University of Louisiana At Lafayette