Desteny Gomez
Kenner
Summary
Personable and efficient with a strong foundation in administrative support and office management. Possesses solid knowledge of office software applications and excellent organizational skills, ensuring smooth operations. Dedicated to contributing to team success and maintaining a productive work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Office Associate
Carmax Auto Superstores
12.2024 - Current
- Provide high-quality customer service and support for sales, appraisal, and auction processes in a fast-paced environment.
- Process and audit sales and DMV paperwork, manage cash handling, and ensure compliance with company procedures.
- Collaborate with sales and service teams to enhance the customer experience; train and support new associates.
- Perform administrative tasks including data entry, report generation, and multi-line phone support.
Barista
Chateau Cafe
07.2023 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
Kenner Discovery Health Sciences Academy
Kenner, LA05-2024
BBA - Accounting
Loyola University, New Orleans
New Orleans, LA05-2028
Skills
- Customer satisfaction
- Problem-solving
- Cash reconciliation
- Document preparation
- Workflow coordination
- Adaptability and flexibility
Certification
Microsoft Office Certification - Specialist
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Business Office Associate
Carmax Auto Superstores
12.2024 - Current
Barista
Chateau Cafe
07.2023 - 08.2024
High School Diploma -
Kenner Discovery Health Sciences Academy
BBA - Accounting
Loyola University, New Orleans
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