Destini Mack
Baton Rouge
Summary
Hi, I am a senior in high school with a strong background in customer service and supervision. I'm extremely dedicated, hard-working, and very appreciative towards any job I acquire.
Overview
2
2
years of professional experience
Work History
Shift Leader
Churches Chicken
Baton Rouge
08.2024 - 11.2025
- Supervised team members during shifts to ensure smooth operations.
- Managed inventory levels and conducted stock checks regularly.
- Trained new staff on food safety and customer service protocols.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled customer inquiries and resolved complaints efficiently.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Delegated tasks to employees and monitored activities and task completion.
Cashier
Off The Hook
Baton Rouge
06.2023 - 04.2024
- Processed customer transactions accurately and efficiently at busy seafood restaurant.
- Assisted customers in selecting menu items and answering product inquiries.
- Maintained cleanliness and organization of the cashier area during peak hours.
- Handled cash, credit, and digital payments with attention to detail.
- Collaborated with team members to ensure smooth service flow during rush periods.
- Provided friendly customer service, enhancing dining experience for patrons.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
K-12 Online School
Baton Rouge, LA05-2026
Skills
- Customer service
- Cash handling
- Conflict resolution
- Time management
- Workstation organization
- Policy and procedure enforcement
- Training assistance
Timeline
Shift Leader
Churches Chicken
08.2024 - 11.2025
Cashier
Off The Hook
06.2023 - 04.2024
High School Diploma -
K-12 Online School