Summary
Overview
Work History
Education
Skills
Timeline
Generic

DESTINIE BRAY

Franklin,LA

Summary

Resourceful and results-driven administrative professional with over 9 years of experience in front desk coordination, healthcare administration, and team leadership. Skilled in patient intake, scheduling, insurance verification, data entry, and employee development. Known for delivering exceptional customer service, maintaining confidentiality, and efficiently managing busy, high-pressure environments.

Overview

12
12
years of professional experience

Work History

Medical Office Assistant

Valor Healthcare
05.2022 - Current
  • - Schedule patient appointments, verify insurance, and manage patient charts
  • - Maintain EMR and CPRS system to ensure timely communication with healthcare teams
  • - Assist with clerical tasks including filing, data entry, and inventory management
  • - Ensured HIPAA compliance and supported daily office coordination

ER Registrar PRN

Iberia Medical Center
02.2018 - Current
  • Collected copays and calculated deductibles for emergency room admissions.
  • Managed after-hours switchboard operations efficiently.
  • Supported high-pressure emergency registration environment.

Assistant Manager

Hibbett Sports
09.2017 - 09.2018


  • Effectively served as the Store Manager when necessary; ensured allemployees remained on task and proper management of the store.
  • Assured excellent customer service at all times.
  • Remained updated on inventory, sales statistics, and expenses to ensure profitability in all departments.
  • Trained new employees and constantly promoted professional development within other employees

Front Desk Clerk

Teche Action Clinic
07.2014 - 10.2015
  • Professionally greeted and assisted patients according to established protocols, including documentation completion assistance.
  • Informed patients of medical office procedures and policies.
  • Maintained and organized accurate patient records; also collected and verified insurance information.
  • Performed administrative office duties, as well as office supply management.

Admitting Clerk

Teche Regional Medical Center
01.2014 - 08.2014
  • Compiled data for occupancy, as well as payment of bill and insurance information.
  • Interviewed incoming patients or representatives.
  • Obtained patient demographics and health information; double checked for accuracy.
  • Efficiently entered information in the system and obtained signatures

Education

Medical Office Assistant Certificate - undefined

Academy of Acadiana

High School Diploma - undefined

Franklin Senior High

Skills

  • - Patient Registration & Scheduling
  • - Medical Records Management (EMR, CPSI, IMED)
  • - Insurance Verification & Billing
  • - Office Administration
  • - HIPAA & OSHA Compliance
  • - Team Leadership & Training
  • - Financial Reporting (A/P, A/R)
  • - Communication & Customer Service
  • - Switchboard Operations
  • Microsoft Office
  • Switchboard Systems

Timeline

Medical Office Assistant

Valor Healthcare
05.2022 - Current

ER Registrar PRN

Iberia Medical Center
02.2018 - Current

Assistant Manager

Hibbett Sports
09.2017 - 09.2018

Front Desk Clerk

Teche Action Clinic
07.2014 - 10.2015

Admitting Clerk

Teche Regional Medical Center
01.2014 - 08.2014

Medical Office Assistant Certificate - undefined

Academy of Acadiana

High School Diploma - undefined

Franklin Senior High

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DESTINIE BRAY