Destiny Bowman
Bossier City,LA
Summary
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Willis Knighton Preferred Pediatrics
03.2023 - 08.2025
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained current and accurate medical records for patients.
Receptionist/ Office Administration
McElroy Metal
04.2022 - 10.2022
- Answering all calls and routing to the correct sales representative or department
- Mail handling and sorting
- Coded invoices and Freight invoices
- Helped Order Coordinator with emails and communication
- Assisted with building truck routes for Traffic Coordinator
- Helped with ship confirmations, Keying in work orders, accessories, and UPS
- Temporary assignment through Career Adventures
Receptionist/Administrative Assistant
Kammer and Huckaby, Law Corporation
03.2022 - 04.2022
- Served as front of house
- Answering all calls and routing to the correct attorney
- Mail handling and sorting
- Typed documents for attorneys
- Other duties assigned at will
- Temporary assignment through AppleOne
Customer Service Representative
U-Haul
05.2019 - 08.2019
- Consulted with customers to determine best methods to resolve service and billing issues.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Set up and activated customer accounts.
- Assisted customers in making payments on accounts and setting up payment plans.
Sales Associate
Walmart Neighborhood Market
12.2017 - 11.2018
- Answered incoming telephone calls to provide store product, and service information.
- Retained product, service, and company policy knowledge to serve as resource for both coworkers and customers.
- Met merchandise processing standards and maintained organized and accessible work area.
Education
GED -
BPCC Hi-set Program
Bossier City, LA05-2016
Skills
- Multi-line telephone skills
- Data entry
- Organization and efficiency
- Excel spreadsheets
- PC proficient
- Working on Quick Books Certification
- Microsoft Office Specialist Certified
- Focused on providing professional service and support to every office visitor
- Diligent about scheduling appointments, managing packages and routing mail to recipients
- Positive nature with excellent people skills
- Goal-driven receptionist with a background managing busy reception areas, as well as multi-line telephone systems
- Security-conscious and astute in control of confidential documentation
Certification
- Microsoft Word Certified- Bossier Parish Community- 2021
- Excel Certified- Bossier Parish Community College- 2021
- QuickBooks Certification - Bossier Parish Community College- 2022
Timeline
Medical Receptionist
Willis Knighton Preferred Pediatrics
03.2023 - 08.2025
Receptionist/ Office Administration
McElroy Metal
04.2022 - 10.2022
Receptionist/Administrative Assistant
Kammer and Huckaby, Law Corporation
03.2022 - 04.2022
Customer Service Representative
U-Haul
05.2019 - 08.2019
Sales Associate
Walmart Neighborhood Market
12.2017 - 11.2018
GED -
BPCC Hi-set Program