Destiny Brown
Gonzales
Summary
Skilled Teller with background in financial transactions and customer service. Strong understanding of banking regulations and compliance procedures. Proficient in cash handling, cross-selling bank products and maintaining high levels of customer satisfaction. Previously contributed to improvement of branch sales through effective client relationship management, Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Teller
Hancock Whitney Bank
Gonzales
09.2024 - Current
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and service requests.
- Maintained cash drawer and ensured proper cash handling procedures.
- Provide 5 star service to clients.
- Balanced cash drawers on a daily basis.
- Built and maintained client relationships through quality, personalized interactions.
- Issued and redeemed money orders, cashier checks.
Cashier
Hair Queen
Baton Rouge
06.2023 - 09.2024
- Processed customer transactions accurately and efficiently at Hair Queen.
- Handled cash, credit, and gift card payments for salon services.
- Maintained clean and organized checkout area to enhance customer experience.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Adhered to company policies and procedures for cash handling and security measures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Balanced daily transactions on a computerized point-of-sale system.
Sales Representative/Retail Cashier
Michael Kors
Gonzales
05.2022 - 02.2024
- Engaged customers through personalized service and product recommendations.
- Managed inventory levels to ensure product availability on the sales floor.
- Developed key customer relationships to increase sales.
- Listened to customer needs to identify and recommend best products and services.
- Greeted and assisted customers to foster positive experiences.
- Operated register, handled cash and processed credit card transactions.
- Replenished and arranged items to maintain appearance.
Education
East Ascension High School
Gonzales, LASkills
- Financial products knowledge
- Exceptional customer service
- New teller training
- Cash drawer balancing
- Safe and vault operation
- Transaction processing accuracy
- Reliable
- Approachable
- Effective communication
- Attention to detail
- Team collaboration
- Customer relationship building
- Cash handling expertise
Timeline
Teller
Hancock Whitney Bank
09.2024 - Current
Cashier
Hair Queen
06.2023 - 09.2024
Sales Representative/Retail Cashier
Michael Kors
05.2022 - 02.2024
East Ascension High School