Destiny Martinez
Kenner
Summary
Dynamic server with exceptional customer service skills, known for effective guest engagement and cash handling in fast-paced environments.
Experienced with organizing and directing work flow, multitasking, and providing top-notch service to guests. Utilizes exceptional communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Professional hospitality worker, ready to excel in fast-paced and fine-dining environments. Able to make decisions under pressure with a positive attitude.
Overview
4
4
years of professional experience
Work History
Server
Acme Oyster House
3000 Veterans Memorial Blvd
08.2024 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed multiple tables efficiently while ensuring timely food and beverage delivery.
- Collaborated with kitchen staff to communicate orders accurately and promptly.
- Assisted in training new servers on menu items and restaurant protocols.
- Upsold menu items, contributing to increased sales during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server/Bartender
Maple Street Cafe
New Orleans, LA
08.2022 - 2024
- Prepared and served a variety of beverages in fast-paced environment.
- Maintained cleanliness and organization of bar area to ensure efficient service.
- Assisted in inventory management by tracking stock levels and ordering supplies.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to coordinate food and drink pairings for guests.
- Trained new bartenders on menu items, drink preparation techniques, and safety protocols.
Education
High School Diploma -
RiverDale High School
Kenner05-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Memory retention
- Menu memorization
- Food running
- High volume dining
- Service prioritization
Timeline
Server
Acme Oyster House
08.2024 - Current
Server/Bartender
Maple Street Cafe
08.2022 - 2024
High School Diploma -
RiverDale High School