Destynie Coleman
Deville,LA
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Certified Medical Assistant
FCC Pollock Prison
10.2021 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Taught patients about medications, procedures, and care plan instructions.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Assist physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Get medications from outside pharmacy and distribute to institutes.
- Load Pyxis with medications and supplies we may need during trauma
- Assist doctor and nurse with anything may need during trauma.
Certified Medical Assistant
HCA Healthcare Inc.
09.2020 - 09.2021
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring positive experience.
- Contributed to welcoming atmosphere at practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed medical records management, including filing, organizing and scanning documents.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Direct Care Worker
Evergreen Life Services
10.2016 - 09.2020
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering \sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing diverse cultural, social, emotional, or intellectual needs of each patient.
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
- Monitored and assisted residents through individual service plans.
- Administered medications accurately and promptly, adhering to medication schedules and physician instructions.
Cashier/Cook's Assistant
Effie Kiwk Stop
06.2016 - 10.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Front Desk Agent
Red RIver Inn
07.2014 - 10.2014
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Data Management Specialist
Justiss Oil
07.2010 - 05.2014
- Facilitating development of filing systems, and maintaining these to meet administrative, legal, financial requirements.
- Overseeing management of electronic and/or paper-based information from various departments.
- Answering phones and doing receptionist job whenever needed.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Streamlined data workflows for increased efficiency and reduced processing time.
Education
Diploma - Medical Assisting
Allied Health Institute
Plantation, FL2015
High School Diploma -
Jena High School
Jena, LA05.2012
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Vital Sign Monitoring
- Patient documentation
- Inventory and supply management
- Medical Records Management
- Payment Collection
- Direct Patient Care
- Maintaining confidentiality
- Immunization Administration
- Data Entry
Timeline
Certified Medical Assistant
FCC Pollock Prison
10.2021 - Current
Certified Medical Assistant
HCA Healthcare Inc.
09.2020 - 09.2021
Direct Care Worker
Evergreen Life Services
10.2016 - 09.2020
Cashier/Cook's Assistant
Effie Kiwk Stop
06.2016 - 10.2016
Front Desk Agent
Red RIver Inn
07.2014 - 10.2014
Data Management Specialist
Justiss Oil
07.2010 - 05.2014
Diploma - Medical Assisting
Allied Health Institute
High School Diploma -
Jena High School
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