Devin Askins
Plaquemine
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. I don’t mind trying to learn new things. I like to work and stay busy.
Overview
4
4
years of professional experience
Work History
Security Officer
Courtney Calloway
Baton Rouge
10.2024 - Current
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to identify potential hazards or security breaches.
- Responded promptly to alarms and emergencies following established protocols.
- Assisted in training new security personnel on procedures and policies.
- Maintained accurate logs of daily activities and incidents for review.
- Collaborated with local law enforcement during investigations as needed.
- Enforced access control measures at entrances and restricted areas effectively.
- Provided exceptional customer service while addressing inquiries from the public.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
Customer Service Associate
Cherade Keddo
Baton Rouge
09.2021 - 08.2024
- Assisted customers with inquiries and resolved issues efficiently.
- Processed orders and managed returns accurately and promptly.
- Maintained product knowledge to provide informed recommendations.
- Trained new associates on customer service protocols effectively.
- Handled high-volume calls while maintaining professionalism and courtesy.
- Greeted customers and identified their needs.
- Kept work area neat, clean, and well-stocked at all times.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Resolved customer inquiries in a timely manner.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable, and positive communication.
Education
High School Diploma -
Belaire High School
Baton Rouge, Louisiana05-2022
Skills
- Open minded learner
- Can do anything I put my mind to
- Surveillance techniques
- Security operations
- Customer service
- Time management
- Situational awareness
- Professional demeanor
- High level of integrity
Timeline
Security Officer
Courtney Calloway
10.2024 - Current
Customer Service Associate
Cherade Keddo
09.2021 - 08.2024
High School Diploma -
Belaire High School