Dewayne Anderson

- Greet and assist customers in selecting and purchasing vehicles.

- Provide excellent customer service throughout the sales process.

- Demonstrate knowledge of vehicle features, options, and benefits.

- Negotiate pricing and terms of sale with customers.

- Follow up with customers to ensure satisfaction and build long-term relationships

•Actively listened to customers, handled concerns quickly and escalated major issues to

supervisor.

•Clarified customer issues and determined root cause of problems to resolve product or

service complaints.

•Utilized customer service software to manage interactions and track customer satisfaction.

•Handled customer inquiries and suggestions courteously and professionally.

•Updated account information to maintain customer records.

•Offered advice and assistance to customers, paying attention to special needs or wants.

•Provided primary customer support to internal and external customers.

•Responded to customer requests for products, services, and company information.