SQL
Competent Product Specialist with more than 10 years of experience working in Technical Support. Skilled in demonstrations, data collection and presales. Proficient in data management (GEOBANK) and Project Management.
Facilitating technical support and service delivery for clients within Indonesia
• as Project Manager under the guidance of Head Office for Geobank and Pitram projects
• Training and mentoring of Geobank and Pitram Operations staff in the region
• Facilitating information flow and collaboration with headquarters and other
regional Operations teams
• Ensuring all documentation, policies and procedures are adhered to by the local Operations team
Perform requirement analysis, implement and deploy the sofware (GEOBANK and PITRAM)
Performed support for MICROMINE GEOBANK or MICROMINE PITRAM
Prepared System documentation for user Learning process
Performed Technical Presales
Service Delivery Management
SQL
GEOBANK
Tableu
MSPROJECT