DIAMON AUSTIN
Alexandria
Summary
Experienced and detail-oriented Phlebotomy Technician with over 6 years of hands-on experience, including outpatient care in high-volume, fast-paced clinical and hospital settings. Proficient in routine and advanced blood collection techniques using vacutainer systems, tourniquets, syringes, butterfly needles, and straight needles. Demonstrates a strong commitment to safety, accuracy, and specimen integrity. Bringing 2 years of clinical nursing experience as a student nurse with a solid foundation in patient care, assessment, and clinical procedures. Eager to apply a well-rounded skill set to support a compassionate, efficient, and team-driven healthcare environment
Overview
11
11
years of professional experience
Work History
Phlebotomy Technician
St. Francis Cabrini Hospital
04.2019 - Current
- Demonstrated ability to maintain a safe, sterile, and organized workspace.
- Experienced in performing venipunctures and skin punctures on patients of all ages and collecting samples for testing.
APPAREL ASSOCIATE
WALMART
08.2018 - 04.2019
- Developed strategies to increase customer loyalty and engagement.
- Managed the daily operations of the Apparel department, including the stocking and merchandising of clothing items.
- Provide excellent customer service while on the sales floor, fitting room, and front end.
PHLEBOTOMY INTERN
CHRISTUS ST. FRANCIS CABRINI HOSPITAL
01.2018 - 12.2018
- Collaborated with healthcare team to prioritize patient care and specimen collection schedules.
- Assist the phlebotomist in drawing blood
- Specimen handling and transporting
CASHIER
SALLY BEAUTY SUPPLY
03.2017 - 06.2018
- Established and identified prices of goods, services, or admission, tabulating bills using calculators, cash registers, or optical price scanners.
- Participated in training new and existing cashiers, utilizing all available tools to coach, develop, and mentor them regarding proper policies and procedures.
- Set personal customer service standards ensuring trust and comfort with customers
CASHIER
CHICKFILA
09.2014 - 08.2016
- Provided excellent customer service in all interactions.
- Resolved customer needs using professionalism and sensitivity
Education
Associates of General Studies -
Northwestern State University of Louisiana
Natchitoches, LA12-2025
Phlebotomy - Phlebotomy
Unitech Training Academy-Alexandria
Alexandria, LA05.2019
High School Diploma - undefined
Bolton High School
Alexandria, LA05.2016
P.N Health Aide -
Central Louisiana Technical Community College
Alexandria, LA12-2016
Skills
- Blood collection techniques
- Venipuncture
- Patient preparation
- Specimen labeling procedures
- Order of draw
- Data entry
- Pediatric phlebotomy
- Vitals monitoring
- Patient monitoring
- Medication administration
- IV setup
- Basic nursing care
- Teamwork and collaboration
Professional Organizations
Student Government Association, SGA
Community Services
- Unitech Mock Clinic- Phlebotomy
- Youth Challenge program- Vital signs for new admission
- Students Exploring Career Opportunities- College tour
- Service-Learning project- Setting up for Sober Mania event
- Service-learning project- Serving dinners to homeless
Timeline
Phlebotomy Technician
St. Francis Cabrini Hospital
04.2019 - Current
APPAREL ASSOCIATE
WALMART
08.2018 - 04.2019
PHLEBOTOMY INTERN
CHRISTUS ST. FRANCIS CABRINI HOSPITAL
01.2018 - 12.2018
CASHIER
SALLY BEAUTY SUPPLY
03.2017 - 06.2018
CASHIER
CHICKFILA
09.2014 - 08.2016
Phlebotomy - Phlebotomy
Unitech Training Academy-Alexandria
High School Diploma - undefined
Bolton High School
Associates of General Studies -
Northwestern State University of Louisiana
P.N Health Aide -
Central Louisiana Technical Community College
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