Diane Stewart

Customer support, Data Entry, Order Processing, Invoicing,

Commission tracking,

Managed daily operations for IT company, supporting accounts payable and accounts receivable processes. Assisted with payroll processing and invoicing for customers. Conducted software testing and provided support by answering phone inquiries.

Achieved customer satisfaction through expertly crafted floral arrangements for various occasions, including home business, funerals, and weddings. Reduced costs by implementing bulk purchasing strategies for wholesale flowers. Enhanced service offerings with tailored specialty orders to attract diverse clientele.

Achieved efficient operations through effective management of hiring, training, payroll, and inventory in a high-traffic environment. Optimized workforce and resource management by successfully handling all aspects of hiring, training, payroll, and inventory control.

As the business expanded to a 10000 sq ft building, I added gift baskets, art and crafts, pictures and framing, paints, and an array of floral supplies.

Orchestrated comprehensive business development and maintenance, resulting in a successful sale following an eight-month investor assessment.

Provided consulting services to mentor and guide new owner through all phases of business transition.