Dianell Williams
Port Allen
Summary
Experienced public administration professional with effective leadership, strategic planning and organizational skills in community-focused environment seeking to transition into a healthcare administration role. Specialized in coordinating diverse teams and managing complex projects with strong communication and problem-solving abilities. Looking forward to applying these transferrable skills to make meaningful impact in new role.
Overview
8
8
years of professional experience
Work History
Corporate Volunteer Manager
Capital Area United Way on Site at Dow
03.2023 - Current
- Support Dow Louisiana and St. Charles Operations site.
- Conduct informative presentations to educate employees about various programs and services provided by Dow.
- Create strategies to improve program outcomes.
- Foster and maintain relationships with community partners.
- Promote engagement in volunteer initiatives across a diverse workforce, inspiring purpose-driven participation.
- Manage and execute volunteer projects, aligning efforts with organizational goals and community impact.
- Managed a team of volunteers, ensuring efficient scheduling and effective communication throughout the organization.
- Collaborates closely with business units and employee resource groups to recruit and train volunteers, fostering deeper community connections.
- Assisted in creating a positive work environment by resolving conflicts between volunteers when necessary while encouraging open communication channels among all parties involved.
- Provided leadership, guidance and support to staff members.
- Maintained accurate records of volunteer hours, accomplishments, and areas for improvement to ensure thorough reporting.
- Recognized outstanding contributions by organizing appreciation events that celebrated the achievements of dedicated volunteers.
- Oversaw utilization of the Volunteer Portal, providing resources and support to optimize the volunteer experience.
- Designed and implemented a volunteer recognition program, connecting efforts contributing to local community development
- Monitor volunteer engagement metrics, offering data-driven insights for continuous improvement
Administrative Assistant
Dow Gulf Coast Pipeline | Kelly Services
05.2022 - 02.2023
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Managed the onboarding and offboarding processes for new hires, ensuring a smooth transition.
- Provided high quality administrative support for Maintenance Director as well as Texas and Louisiana Operations Leader and all department personnel.
- Coordinated office supply inventory, proactively managing orders to prevent shortages and maintain seamless operations.
- Managed complex and dynamic calendars, scheduling meetings, and ensuring timely coordination.
- Handled travel arrangements for the majority of GCPL department employees, including itineraries and accommodations.
- Expense Reporting
- Workstation management
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Document Management Assistant
Dow Gulf Coast Pipeline | Kelly Services
06.2021 - 05.2022
- Managed and maintained critical lifetime contract files for a major corporation, ensuring accuracy and confidentiality
- Developed and implemented an efficient filing system, improving departmental organization and enhancing overall operational efficiency
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
- Provided administrative support during key projects and ensuring timely completion.
- Leveraged strong organizational skills to maintain accurate records.
- Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
- Facilitated timely project completion by tracking progress, identifying potential obstacles, and providing support to team members.
Administrative Assistant
Iberville Parish Sheriff's Office
12.2019 - 06.2021
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Legal Assistant
District Attorney Office
01.2017 - 11.2019
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Led operations for the Traffic Department, overseeing administrative tasks and ensuring efficient workflow.
- Assisted attorneys with completing essential documentation and supporting trial preparation.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Assisted attorneys with reviewing and organizing witness reports.
Education
Master of Public Administration -
Southern University And A & M College
Baton Rouge, LA12-2021
Bachelor of Science in Health Science - Concentration in Public Health
Tennessee State University
Nashville, TN12-2016
Skills
- Ability to work with a variety of cultures
- Strong written, oral, and interpersonal skills
- Strong communicator that can make decisions in a changing environment and anticipate future needs
- Networking and relationship building
- Time management
- Multitasking Abilities
- Organizational skills
- Experience managing projects within budget and on deadline
- Conflict resolution
- Commitment to patient-centered care and quality improvement
Achievements
- Initiated into Phi Alpha Alpha International Honor Society for Public Affairs and Administration –2022
- Successfully assisted with pre and post hurricane preparedness with West Baton Rouge, Iberville, and St. Charles Parish
- Chosen and completed the Iberville Professional Development Leadership class presented by the Iberville Parish Chamber of Commerce –2024
Timeline
Corporate Volunteer Manager
Capital Area United Way on Site at Dow
03.2023 - Current
Administrative Assistant
Dow Gulf Coast Pipeline | Kelly Services
05.2022 - 02.2023
Document Management Assistant
Dow Gulf Coast Pipeline | Kelly Services
06.2021 - 05.2022
Administrative Assistant
Iberville Parish Sheriff's Office
12.2019 - 06.2021
Legal Assistant
District Attorney Office
01.2017 - 11.2019
Master of Public Administration -
Southern University And A & M College
Bachelor of Science in Health Science - Concentration in Public Health
Tennessee State University
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