Diavion Joseph
Baton Rouge
Summary
Highly skilled and dedicated medical professional with five years of extensive experience in various healthcare settings. Proven expertise in patient care, laboratory procedures, and a comprehensive understanding of medical terminology and practices. Possessing a strong foundation in venipuncture and specimen collection techniques, coupled with a commitment to precision and patient comfort. Proficient in utilizing medical equipment and ensuring compliance with safety protocols and quality assurance standards. Seeking to leverage a solid medical background and hands-on experience to excel in a phlebotomy role, contributing to efficient sample collection, accurate analysis, and exceptional patient care within a dynamic healthcare environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Dynamic Therapy
East Point, GA
01.2022 - 05.2023
- Greeted patients and answered phone calls with professionalism, providing courteous assistance and directing inquiries to appropriate staff members.
- Managed scheduling program, ensuring accurate appointment schedules and coordinating transportation for patients as needed.
- Effectively communicated with patients, insurance companies, and the Business Office to coordinate insurance coverage and address special patient needs.
- Maintained accurate and current patient records, correspondence, and reports, ensuring compliance with confidentiality and privacy requirements.
- Assisted in billing functions, accurately identifying and recording billing information according to insurance carrier requirements.
- Proactively addressed discrepancies in patient charges, completing rebilling requests and maintaining an accurate rebilling log.
Student Nurse Technician
University Medical Center
2001 Canal Street, New Orleans, La 70112
02.2020 - 06.2021
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Prepared and maintained records of patient progress and services performed to report changes in patient condition.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across different patient-facing areas.
Education
Diploma of Nursing - Nursing
Baton Rouge General Medical Center Nursing School
Baton Rouge, LA04.2025
High School Diploma -
Madison Preparatory Academy High School
Baton Rouge, LA05.2018
Skills
- Venipuncture and Skin Puncture Techniques
- Knowledge of Medical Terminology
- Patient Care and Interaction
- Specimen Handling and Processing
- Infection Control and Safety Procedures
- Quality Assurance and Compliance
- Phlebotomy Equipment Operation
- Team Collaboration
Certification
- Phlebotomy Technician, Phlebotomy Training Specialist of Baton Rouge - December 2023
- Basic Life Support, American Heart Association, - January 2024
Timeline
Administrative Assistant
Dynamic Therapy
01.2022 - 05.2023
Student Nurse Technician
University Medical Center
02.2020 - 06.2021
Diploma of Nursing - Nursing
Baton Rouge General Medical Center Nursing School
High School Diploma -
Madison Preparatory Academy High School