Dillon M. Pacheco
Kenner
Summary
Dedicated to customer satisfaction, cleanliness and supply management. Highly productive and diligent with excellent conflict management and problem-solving abilities. ServSafe Certified. Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barback
Liuzza's By The Track
New Orleans
07.2025 - Current
- Maintained cleanliness and organization of bar area during service shifts.
- Operated glassware washing equipment to uphold hygiene standards.
- Stocked supplies and ensured inventory levels met operational requirements.
- Greeted guests to provide friendly and prompt service.
Supervisor
Audubon
New Orleans
08.2023 - Current
- Conducted monthly safety training sessions for team to promote workplace safety.
- Improved written communication abilities, enabling the concise presentation of complex SQL queries and results
- Broad experience in caring for a diverse range of exotic animals, including lizards, tortoises, amphibians, rodents, small mammals, and birds
- Understanding of unique care requirements, dietary needs, and habitat preferences of different exotic species, ensuring optimal health
- Ensured the cleanliness and suitability of habitats for different species, creating comfortable and stimulating environments that meet natural needs
- Experienced in administrating basic healthcare to exotic pets, recognizing signs of distress or illness and providing appropriate care
- General knowledge of how to handle and operate around alcohol
- Certified in the state of Louisiana to serve alcohol
- De-escalation tactics
- Organized team-building activities to boost morale and engagement
- Monitored work environment daily to identify and address safety hazards.
- Retrieved 100+ items daily for order fulfillment from the warehouse
- Created product displays that increased customer engagement and visibility in the store
Captain of Service and Engagement
Target
Kenner
06.2022 - 06.2025
- Created a fun and professional setting for fellow coworkers and guest alike
- Managed inventory for over 1,000 items using the back-room organization system
- Undertook the role of a cart attendant, maintaining order in the parking lot and preventing potential damages to customer vehicles
- Handle customer mobile orders as a fulfillment team member, ensuring timely and accurate completion of orders
- Work in customer service, managing returns and exchanges, and effectively addressing customer concerns or misinformation about products
- Experienced with cashier duties, processing transactions
Front-end Associate
Walmart
Kenner
06.2021 - 11.2021
- Carried out cashier duties, accurately managing transactions and addressing customer queries
- Operated and supervised self-checkout stations, maintaining their user accessibility
- Helped maintain hygiene and cleanliness standards through janitorial responsibilities
- Worked in guest relations, resolving customer issues, and providing information on products and services
- Provided onboarding and training support to new employees, demonstrating effective team collaboration
General Team Associate
Chuck-E-Cheese
Kenner
02.2021 - 05.2021
- Gained a diverse set of technical skills through regular repair and maintenance of game machines
- Undertook the role of a security guard, maintaining a secure and safe environment for both customers and employees
- Experience with management through closing duties, ensuring the store's readiness for the following business day
- Helped maintain high standards of hygiene and cleanliness through janitorial responsibilities
- Successfully managed customer orders and inquiries
Education
certified machinist - Machine Tool Technology
Delgado
Westwego, LA05.2025
High School Diploma -
University View Academy
Baton Rouge, LA05.2022
High School Diploma -
Riverdale High School
Jefferson, LA12.2021
Skills
- SQL
- Data Cleaning
- Data Organization
- Data Visualization
- Tableau
- Data Storytelling
Certification
Louisiana Responsible Vendor Training, Organized team-building activities to boost morale and engagement. Monitored work environment daily to identify and address safety hazards. Retrieved 100+ items daily for order fulfillment from the warehouse. Created product displays that increased customer engagement and visibility in the store.
Timeline
Barback
Liuzza's By The Track
07.2025 - Current
Supervisor
Audubon
08.2023 - Current
Captain of Service and Engagement
Target
06.2022 - 06.2025
Front-end Associate
Walmart
06.2021 - 11.2021
General Team Associate
Chuck-E-Cheese
02.2021 - 05.2021
certified machinist - Machine Tool Technology
Delgado
High School Diploma -
University View Academy
High School Diploma -
Riverdale High School