Dinora P. Hernandez
Geismar
Summary
Developed strong organizational and coordination skills within fast-paced office environment, transitioning into new field. Demonstrated ability to manage schedules, handle correspondence, and support team projects effectively. Looking to leverage these transferrable skills to add value and drive results in different industry.
Overview
10
10
years of professional experience
Work History
Personal Banker Assistant
JP Morgan Chase & Company
11.2023 - 10.2024
- Assisted clients with account management, leading to increased loyalty and retention rates.
- Collaborated with colleagues to achieve branch sales targets and strengthen customer relationships.
- Maintained up-to-date knowledge of industry trends and regulatory changes to provide accurate advice to clients.
- Assisted branch manager in developing strategies for growth by identifying areas of improvement within team performance.
- Educated customers on digital banking tools for easier account access and improved financial management capabilities.
Recruiter
Savard Personnel Group
10.2021 - 11.2023
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Studied job descriptions and qualifications to determine applicant requirements.
Administrative Assistant
K.O.S. Baton Rouge, LA
09.2017 - 10.2019
- Provided clerical and administrative support to the construction team, including project managers, estimators, and business development staff, by managing office tasks like scheduling meetings, handling phone calls, filing documents, preparing reports, managing invoices, and ensuring smooth project operations through detailed record-keeping and data entry
- Managed email correspondence and maintained organized filing systems, also prepared and distributed project documents like proposals, contracts, change orders, and purchase orders, etc
Executive Administrative Assistant
Cornerstone Commercial Flooring
09.2014 - 07.2017
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Education
High School -
San Isidro High
University of New Orleans (UNO)
Skills
- Fully Bilingual Spanish/ English
- Microsoft Office
- Strong work ethic
- Word
- Customer service
- QuickBooks
- Power Point
- Client needs assessment
- Attention to detail
- Multitasking and organization
Languages
Spanish
Native or Bilingual
Timeline
Personal Banker Assistant
JP Morgan Chase & Company
11.2023 - 10.2024
Recruiter
Savard Personnel Group
10.2021 - 11.2023
Administrative Assistant
K.O.S. Baton Rouge, LA
09.2017 - 10.2019
Executive Administrative Assistant
Cornerstone Commercial Flooring
09.2014 - 07.2017
University of New Orleans (UNO)
High School -
San Isidro High
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