Dionne Holland
Amite
Summary
Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
10
10
years of professional experience
Work History
Program Supervisor 1
Evergreen Life Services
05.2024 - Current
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Oversaw staff training and development programs, ensuring employees were equipped with the skills needed to excel in their roles.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Provided leadership, guidance and support to staff members.
Child Welfare Specialist 3
Department of Children and Family Services
11.2018 - 05.2024
- Ensured child safety through regular home visits, careful documentation, and ongoing communication with involved parties.
- Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
Mental Health Specialist
Increasing Kare Behavioral Health
06.2018 - 08.2021
- Facilitated group therapy sessions for improved social skills development and emotional regulation in patients.
- Communicated with clients to develop social and psychiatric observations.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Collaborated with multidisciplinary teams to provide comprehensive mental health services and support for patients.
Life Skills Specialist
LA Methodist Children's Home
01.2017 - 05.2018
- Facilitated goal-setting exercises with students to encourage self-reflection and personal accountability for progress in academics or social-emotional development.
- Developed strong relationships with students, parents, and colleagues to foster a supportive community focused on growth and success.
- Assisted students in establishing connections with community resources and services that supported their transition from school to post-secondary life or employment, ensuring continued success beyond the classroom.
- Implemented a variety of assessment tools to measure student growth over time accurately; identified areas requiring additional support or intervention based on results obtained from these evaluations.
Social Service Professional
Renew Family Resource Project
02.2015 - 08.2016
- Increased customer loyalty through personalized attention and genuine care for their needs.
- Frequently inspected production area to verify proper equipment operation.
- Exceeded performance goals by effectively managing multiple tasks in a fast-paced environment.
- Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
Education
Bachelor of Arts - Social Work
Southeastern Louisiana University
Hammond, Louisiana12.2014
High School -
Hammond High School
Hammond, Louisiana05.2002
Skills
- Microsoft Office
- PeopleSoft
- EPIC
- Taskmaster
- PowerPoint
- Excel
- Word
- Access
- Internet
- Mozilla
- Internet Explorer
- Google Chrome
- Outlook
- Webmail
- Data entry
- Filing
- Multi-tasking
- Preparing reports
- Preparing documents
Activities
- Social Work Club, spring 2011- 2013
- President's List, spring 2011, fall 2014
- Dean's List, summer 2011- spring 2013
Timeline
Program Supervisor 1
Evergreen Life Services
05.2024 - Current
Child Welfare Specialist 3
Department of Children and Family Services
11.2018 - 05.2024
Mental Health Specialist
Increasing Kare Behavioral Health
06.2018 - 08.2021
Life Skills Specialist
LA Methodist Children's Home
01.2017 - 05.2018
Social Service Professional
Renew Family Resource Project
02.2015 - 08.2016
High School -
Hammond High School
Bachelor of Arts - Social Work
Southeastern Louisiana University
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